Zerowater Complaints and Reviews

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Main address: 4510 Adams Circle, Unit G 19020 Bensalem PA
1-800-503-2939, ,
  • 146+13 mobile complaints
  • $4.9K claimed losses
  • $31 average
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  • 11 hours ago
  • Other
  • Zerowater
  • 33

Bought this for around $40 and LOVED it at first but it didn't last. After a very short 3 weeks the water began to have a strong metallic lemon taste. Given the replacement filters are crazy expensive, I can't afford to change my filter every 3 weeks at $17 bucks a filter so we are back to using Brita. Googled the problem and by reading the comments below as well, found that tons of other... Read more

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  • Nov 17
  • Utility
  • Cornwall, Ontario
  • Positive Experience
  • 470

I purchased the Zero water last December (12/26/2013) and put in a new filter. My parents bought one the next day and in less than one month had to change the filter. Then, within another month, they had to change a 2nd filter. They did complain that the water smelled fishy and when they tested it, it was well over 180. I check mine periodically and it has only now moved to 002, that's almost... Read more

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  • Nov 15
  • Products
  • High River, Alberta
  • Positive Experience
  • 415

We have used the Zero Water filter system for over two years now and experienced a "smell problem" only once, at the beginning. Research revealed that the filter needs to be changed when the meter reveals a reading of .006. We thought that we should wait a little longer and that was when the smell started. Since then we exchange filters at the suggested intervals (.006 readings). Of course,... Read more

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  • Nov 14
  • Utility
  • Van Nuys, California
  • Water Filter
  • 307

A friend gave me his because he said his wife kept putting lemon in the water and he didn't like that. I have a Britta that I've used for years and always liked the water and thought this would be even better. My friend had put a new filter in it for me and at first there was a great taste to the water. But after a few weeks we noticed more and more of a lemon taste to the water, even people we... Read more

Was this review helpful? 1 4


  • Nov 13
  • Products
  • Orillia, Ontario
  • Water Container
  • 240

I purchased a zerowater water container and three spare filters. based upon the TV adds and the fact that major retailers carried it. I used three very expensive filers and got the same result. After a few days of changing the filter you would start to get a sharp chemical or rubber type taste in the water. The filling area would have a lot of off white small chunks in it. I would clean these... Read more

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  • Nov 12
  • Utility
  • Corrales, New Mexico
  • Zerowater 23 Cup Dispenser
  • 1
  • 1
  • 364

IN RESPONSE TO THE HUNDREDS OF PEOPLE COMPLAINING ABOUT A *** SMELL FROM THE ZEROWATER FILTER. Did anyone smelling the fishy smell coming from the ZeroWater filter ever think that the God awful smell they're smelling is just the *** being filtered from your water and had concentrated inside the filter? Lol Try changing it. It's removing waste particles, including fecal and urine matter that not... Read more

Was this review helpful? 3 2


  • Nov 11
  • Advertisements and Cons
  • Kitchener, Ontario
  • Zero Water 6 Cup Filter
  • 181

well for the first few weeks this product was working good but then after a few weeks i noticed this fish smell coming from my kettle as i was boiling water for coffee and i kept wondering where it had came from and we finally realized it was the zero water doing it so we threw this pos out i had also noticed they stopped advertising it on tv...well good! i hope that company is done!! because... Read more

Was this review helpful? 1 1

Faulty test unit. Called 3 times on hold each time. Left number for call back. They never called back. SORRY EXCUSE FOR COMPANY. BEWARE CUSTOMER. DONT BUY THIS. LOST MONEY Add comment


  • Nov 10
  • Products
  • Santee, California
  • Zero Water Filter
  • 302

I was about to purchase new, expensive Zero filters after after experiencing a terrible taste and odor from the unit. Before purchasing new filters, I checked online to see if others experienced the same problems. Sure enough, my experiences were exactly the same as other Zero Water reviewers. After about three weeks, the water tasted and smelled bad. Anything that tastes and smells this bad... Read more

Was this review helpful? 0 0

Had for only two weeks with then it had a strong chemical test and had stuff coming out of the top of filter! Horribly Product and waste of money! Filters are outrageously over priced and do not last! I'm going back to Brita Add comment

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