Zerowater Complaints and Reviews

2.2
  • Quality of water during lifespan5 votes
  • Science of product2 votes
  • Limited lifespan of filter7 votes
  • Quality of product5 votes
  • High cost4 votes
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  • 13 hours ago
  • Utility
  • Glen Allen, Virginia
  • 11
  • REVIEW RATING 4/5

The ion exchange resin balls from the filter is getting into the pitcher. I have been using the Zero pitcher for years and never had this problem until a few months ago. I tried all four of the filters you sent me and the balls were in the water immediately after I tried each one of them. And yes I even rinsed them to make sure there were none on the outside of the filter. I did not drink any of... Read more

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  • Feb 18
  • Utility
  • Indio, California
  • Water Filter
  • 374
  • REVIEW RATING 5/5

I replaced my Zerowater filter last week because I had this weird ammonia smell and metalic taste. I pulled a brand new one from the package and replaced the last one and here it goes again! About week later and I can't drink the water because of the metalic taste is back. My husband refused to drink it because it tasted bad too. I'm so mad! At $15 a piece and not even getting 10 days of... Read more

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  • Feb 18
  • Utility
  • Sterling Heights, Michigan
  • Water Filter
  • 1
  • 1
  • 227
  • REVIEW RATING 5/5

They have added something in their filter manufacturing process which melts away and as soon as it reaches 006 value it starts to smell funny. ZW don't have the right to force customer to change their filter. If someone wants to keep using a filter after its "so called usage period" then its their choice. Thats what Brita does. I previously changed Brita because it stopped filtering after a... Read more

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  • Feb 11
  • Utility
  • Fremont, California
  • Water Filter
  • 1
  • 1
  • 631
  • REVIEW RATING 5/5

I have used zerowater filter for 3 to 4 months now. Since a few days ago, I have noticed a sour taste in the water from the filter. I used the meter to find out what the reading was and it was in 225 range. What?! From zero to 225 in a few months? Curious, I measured the water from the faucet using the provided meter and it read 192! What? The water from the faucet becomes worse after it passes... Read more

Was this review helpful? 8 5

  • Feb 09
  • Utility
  • Water Filter
  • 1
  • 1
  • 535
  • REVIEW RATING 5/5

Started using Zero water in 2007 after buying a water cooler with Zero filters from Costco. I had no problem with the cooler itself which was made by a separate company I'm sure. In the beginning, the filters were very good and lasted for several months. Then sometime around 2011 the product went downhill. The filters would last only 2 weeks and start to give a fishy smell. I called the... Read more

Was this review helpful? 1 0

  • Feb 07
  • Utility
  • Boynton Beach, Florida
  • Water Pitcher
  • 1
  • 1
  • 435
  • REVIEW RATING 5/5

Started noticing black granules in top of pitcher. After changing the filter the new one started doing the same thing. Contacted Zerowater and they said this had been a problem with some filters, and sent me replacements. Thought all was good until recent batch I purchased started doing the same thing. I don't know if it is harmful, but not what I want to see in the top of my water pitcher. ... Read more

Was this review helpful? 1 0

  • Feb 07
  • Utility
  • Water Filter
  • 410
  • REVIEW RATING 4/5

We had to buy this zerowater filter because the tap city water here tastes like urine. The filtered water tasted much better than the tap water But pretty sterile, like dead water! it's a very strange scary feeling. Few days later, i got headaches and cramps in the stomach. We dish the whole thing once a week in hot water and Eco bleach powder (sonett), to avoid Bacteria growth in the filtered... Read more

Was this review helpful? 3 7

Water leaks outer filter system, I changed the whole cooler, I am fed up and ready to Toss the whole thing Add comment

  • Feb 01
  • Products
  • Diamond, Ohio
  • Filter Pitcher
  • 544
  • REVIEW RATING 5/5

I bought this system and used it about TWO weeks. I decided to get my lady friend one. I went to Bed Bath And Beyond on a Saturday and bought another one. It worked great until that following Wednesday, then it started tasting sour. I brought my filter to her house, in that same day it turned sour also. I have over $80.00 tied up and can not get a weeks worth of clean water out of these filters.... Read more

Was this review helpful? 0 2

PLEASE DON'T CHEAT YOU ARE FOOLING PEOPLE, THAT'S NOT GOOD WAY, YOU NEED LONG TIME CUSTOMERS, YOU ONLO HAVE 10%ACTIVATED CARBON AND PROBABLY 90% SILICA GEL IN YOUR FILTERS,WE HARDLY GET 15 TO20GALLONS IN BAY AREA, THIS IS CHEATING Add comment

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