Zerowater Complaints and Reviews

2.3
  • Quality of water during lifespan10 votes
  • Science of product3 votes
  • First time we used it2 votes
  • Limited lifespan of filter12 votes
  • High cost10 votes
  • Quality of product9 votes
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  • 3 hours ago
  • Other
  • Houston, Texas
  • 23 Cup Filter System
  • 16

My wife and I attempted twice to resolve our complaint directly to zerowater.com, but they just didn't care nor listen to what we had to say. We bought a zero water pitcher and after about 3 to 4 weeks we started to smell dead fish and couldn't figure it out. Much to our surprise it was coming from the zero water filter. We bought a new filter and it lasted about 3 or 4 weeks, and again the dead... Read more

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  • 9 hours ago
  • Utility
  • Loveland, Colorado
  • 36

I have been using the zero water pitcher for 2 months. Ive been sick, since i started. Thought it was coincidental, but not sure now. I opened a new filter 4/26 & screwed it into the tray. Went to throw away the plastic wrapper & noticed a little white worm like bug the size of a pc. of rice, kinda like a maggot looks laying next to the wrapper. Im not going to be using this product... Read more

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  • From mobile
  • Zerowater
  • 2 days ago
  • by anonymous
  • #626963

Use difference water use distill water filter lasted over a year in uses. Add comment

  • 2 days ago
  • Utility
  • Tempe, Arizona
  • 8 Cup Filter
  • 216
  • REVIEW RATING 4/5

I purchased the 8 cup from Walmart, and ordered the TDS meter online with the discount code, mostly to satisfy curiosity. My tap water reads at 342. The filter was producing 000 water for several weeks, which was wonderfully pure tasting. Then out of nowhere, the water produced after a refill (about the 15th refill) tasted awful. Not fishy or lemony as others have noted, but it tasted like... Read more

Was this review helpful? 1 0

  • Apr 21
  • Products
  • Toronto, Ontario
  • Positive Experience
  • 1
  • 1
  • 225
  • REVIEW RATING 5/5

As stated in the title, the product worked exactly as advertised for me... I didn't buy it for a long time because of some bad reviews -- that was a mistake. I really like the product! It appears that some people just don't follow the directions and then complain about a "funny taste"... CHANGE THE FILTER AT 006 OR HIGHER AS STATED IN THE DIRECTIONS!! GEEZ!! Perhaps my tap water is better than... Read more

Was this review helpful? 3 0

  • Apr 14
  • Utility
  • Orlando, Florida
  • Water Filter
  • 410
  • REVIEW RATING 5/5

My unfiltered TDS measures 436 ppm, so I didn't expect the filter to last for the 75 liters or so the company estimates as the 'average' lifetime. I know for a fact that I filtered less than 10 cups of water a day, so the filter is no longer working after processing about 6 gallons of water. Since the 10-cup system cost me $35, that means I paid about $6 per gallon... hardly an attractive price... Read more

Was this review helpful? 3 6

We have a problem getting the top off the 23 cup size to get to the filter to change it. Once we do pry it apart (suction?), it is so slow filtering the water. We always soak the filter first, so I can't understand why it should take so long.....anyone have this problem?? Add comment

The biggest waste of product. Its a scam. Just the fishy smell of the water as soon as the filter turns will never make me buy this product again. FYI, customer service is of no help whatsoever, basically its my problem. U get more help reading the bad reviews. Dont waste ur money. Add comment

  • Apr 11
  • Utility
  • Livermore, California
  • Water Filter
  • 3
  • 3
  • 439
  • REVIEW RATING 5/5

What comes bubbling up from the filter after 1 month is nothing I've ever seen in my normal drinking water. It appears to me that the filter is set up to "melt a membrane" and release something in the filter that ruins the water. It makes me think they only want to make you buy more and more of their "built to fail" filters at a premium to pad their bottom-line profits. They should be... Read more

Was this review helpful? 3 2

  • Apr 10
  • Products
  • Sandy, Utah
  • Water Filter
  • 1
  • 1
  • 187
  • REVIEW RATING 4/5

I've had this system for under a year. I got the large capacity with the push button. The button broke last week and I am debating whether to buy another one or try a different brand of filter system. The filters are expensive and only last 3 weeks in my area. It gets a stinky fishy odor and bitter taste if you don't change it. I do have to say it is the best tasting water I have tried when... Read more

Was this review helpful? 2 0

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