ZerowaterComplaints and Reviews

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  • Customers like
    • Quality of water during lifespan 12
    • Taste of the filtered water 8
    • When it worked 5
  • Customers don't like
    • Limited lifespan of filter 18
    • Quality of product 15
    • High cost 13

A few weeks ago I discovered that Zerowater had a Facebook page. I posted a copy of my letter there, Within a few days I got a replacement of the eight filters I bought. The Zerowater guy I spoke to said when the filter got full it could no longer function. Does that explain the fishy taste? I don't know. He didn't explain why new ones sometimes didn't filter much, so I suppose it is a design... Read more

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Great idea, no better water. I think this is "ALL HYPE" and a lot of money being made by the owners! "TDS" Total Dissolved Solids", that's it! I just tested my Zero water meter on my 1 month old table top system, along with my brand new LG high end fridge (high end filter). RESULTS; out of the tap; 107 out of the fridge; 95 out of bottled water (absopure); 232 So, what is this all about? ... Read more

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I see a lot of negative reviews, which is understandable given the nature of this website, so I thought I'd express my experience with Zero Water's filtration. I drink a lot of water, nearly a gallon a day, and I can make it with one filter for upwards of two weeks. Towards the end of the filter's lifespan it does, indeed, take on a fishy taste. This serves as an indication that I must replace... Read more

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I'm in Arizona and the water is really bad. (388 on their meter) I have two table top models, between the dispensers and the filters have spent over $300.00, these units worked fine with the filter in the box, after replacing the filters with new filters, they don't let the water flow. The top reservoir stays full and takes days to filter to the bottom reservoir which only fills to half way. I... Read more

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I've been using ZeroWater for over one year. After 30 days, I start to get the lemony taste in my filtered water and promptly change the filter. The TDS usually show 012 or higher reading when this lemony taste comes on. The bottle of lemony filtered water is OK for plants. I just don't get the same smooth-feeling, excellent-tasting water from Brita or even bottled water. I've done "blind"... Read more

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I HAVE HAD THIS COUNTER TOP FILTER FOR ABOUT A MONTH AND YOU CAN'T DRINK THE WATER. YOU WOULD THINK THIS FILTER WAS TESTED AND THE NASTY DEAD FISH ODER HAD TO SHOW UP AT SOMEONES TEST FACILITY. THERE SHOULD BE A RECALL ON THIS PRODUCT AND I'M OUT $40.00 FOR THIS PIECE OF JUNK. MY ZD23 PACKAGE BOX, WHICH I SAVED, SAYS DESIGN IN AMERICA ASSEMBLED IN MEXICO FROM IMPORTED PARTS. MADE IN MEXICO,... Read more

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I tried 2 different filters and both made the water smell extremely fishy after 10 days. When I called their customer service they told me that was normal when the filter was at the end of its life (REALLY). Then they proceeded to tell me that their product was not worth it for me to use as I would have to change the filter every week which tells me they know about the issue but don't want to... Read more

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I have had my Zero water 10 cup pitcher for about a week. After having some initial problems and talking with a representative for correction, the first week was great...used the water for all drinking, coffee and cooking. Then last night I got up in the middle of the night and poured myself a glass of water and it was awful...tasted very much like chemical. I have refilled the pitcher 3 times... Read more

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Hello to whom at zero water. Im and any other customers users that have bought supported and used your zerowater products. Have seen your 1.00 filters your cost ,have been going up at very fast pace now last summer they where avrag replacement was only 6.0 to 9.0 dollars, 500 to 800 percentm ark up. However sence your colletion of water purity nation wide you have decided to upset your... Read more

Was this review helpful? 0 1

I bought a 23cup zero water pitcher and after 1 week of using this product it started having a fishy smell and the meter was reading very high like it wasn't filtering anything out of the water. I had no idea that after just one week the filter would be bad. I already tossed the box so no chance of returning it to the store. Read more

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