filters
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With Official Company Response

I am very unhappy with the taste of the water...it is undrinkable! I hope the store that I purchased it from will give me my money back....
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Zerowater Response Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

1.0
#989515

With Official Company Response

I bought a 4 gal. water cooler filter system and some refill filters and I have never tasted water so bad. Nasty sour/metallic taste. Changed filters twice with the same results. Followed all directions to the "T". This set-up with extra filters cost me over $200.00...
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Anonymous

Anonymous Also just to note, Still haven't been contacted as they stated in this reply of my complaint. Guess its the same person that responds to the phone messages I have left about t...

Anonymous

Anonymous First, The filters both time were brand new so that would negate the life of the filter issue as well as it being a defective set of filters. As for quality of tap water, Its ...

1.4
I didn't like
  • Quality of product
  • High cost
#989048

With Official Company Response

Fish smell coming from zero pither after one week of use.
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Zerowater Response Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

1.0
#987562

Zerowater Water Filter Review

#908719
Tds water meter lasted less than a year and the battery cant be removed to replace. Appears cheaply made. Replacement costly and looks to be better made.
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Zerowater Water Filter Review

#905550
1.2
Yea, like we suspected, they don't work as well as advertised. Don't waste your $ just install a 20" carbon filter for 20 bucks. They last weeks if not a month and work just as well.
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Zerowater Filtration System Review

#897975
I purchased zero water filter 23 cups last week.it worked well for 1 week.And the water now tasts sour.I am told by customer support that zero water is not recommended for phoenix as TDS is rated as 600 in this area and we can only get 4-5 gallons of water per filter. I am returning it back in walmart.
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Zerowater Filtration System Review

#888855
2.3
Zerowater Filtration System Review from Torresdale, Pennsylvania
1 of 1
I bought what I thought was a great pitcher on July 1, 2016. Water tasted fantastic until 3 weeks later, when we started noticing a fishy taste and smell. Taking it back to walmart and going back to a PUR water pitcher.
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I purchased a Zero Water Bottle directly from Zerowater.com , I assumed it would fit a ceramic style dispenser. I have not been able to find any dispenser that will fit the bottle design, ( zera water bottle does not look like a standard 5 gallon bottle ). All the...
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Zerowater Response Hello, Thank you for reaching out to us. At this time we do not offer any bases for the cooler. Avanti sells cooler bases which fit this product. Their website is http://www.a...

#987376

With Official Company Response

I don't know what happened to the email I send earlier... it did not seem to have gone through, and I am forced to write another "100 words minimum" complaint! I got a zerowater filter set less than 2 months ago. After a little while, the water give off a fishy smell,...
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Zerowater Response Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

4.0
I didn't like
  • Water tastes sour very fast
  • Quality of water
  • Quality of product
#987063

With Official Company Response

We got a zerowater filter set a little over a month ago, and after 3 to 4 weeks, the water started to give off a fishy smell -- and tastes "fishy" too (although the indicator showed that the water is still ok). The top layer --presumably activate carbon -- also started...
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Zerowater Response Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

#987047

With Official Company Response

You can tell when its time to change the filter in a Zerowater pitcher because the water smells like dead fish and has a horrible taste- I replaced the filter for over $15.00 -it lasted a few days, then the water started tasting like vinegar. I'm done. I threw the...
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Zerowater Response Hello, Thank you for your feedback and we are sorry to hear of your experience. Filter life depends on your household water consumption and the amount of TDS (total dissolved ...

I didn't like
  • Fish oil taste
#986986

With Official Company Response

Hello Sir, I bought zero water 23 cup pitcher from my local Walmart store. Initially it was ok but within 2 weeks the water started tasting sour and acidic.I used normally on an average 4 liter a day so it only gave water 14*4=56 liters and the water turned badIt...
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Zerowater Response Hello, Thank you for reaching out to us in regards to your filtration life. You mentioned that you get around 56 liters of water which would be about 15 gallons per filter. Si...

With Official Company Response

I bought a two-pack refill filter pack and the first one immediately tasted like it had sour grapefruit juice in it. I purchased these at Bed Bath and Beyond in Mesa, AZ. How can I get my money back? The second one worked fine, but they sure don't last long, 2-3 weeks.
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Zerowater Response Hello, Thank you for reaching out to us. Normally this difference in taste/smell happens after you have used the filter for some time. This is an indication that the filter ha...

1.3
#983106

With Official Company Response

About 1 of every 6 filters is bad. Water comes out sour from first pour after running water through filter as suggested by manufacturer. I have lived in 2 different counties with the Zero water container and it happened in both counties. I wash the unit prior to each...
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Zerowater Response Hello, Thank you for reaching out to us. We will make sure that customer service reaches out to you in regards to this. As I am sure you already know the filter life depends o...