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With Official Company Response

I was initially happy with the Zero Water system that I've had for a year as it worked as advertised, but i put in a new filter recently and the water did not register zero - it was .002. I checked again after two more pitchers had filtered through. Same readings....
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Anonymous
barb

i have used zero for a few years now. my first unit was a tank with spigot, it came loose and i called zero and they replaced it. i live in Manhattan, water here has bee...

Zerowater
Zerowater Response

Hello, Thank you for reaching out to us. We only have 1 type of filter made by ZeroWater. We will have customer service reach out to you for further assistance with this as yo...

With Official Company Response

I bought this system at Walmart today. The package was properly sealed. I opened the product removed all contents and proceeded with the instructions on the wrapper. I dried the entire system with clean new paper towels and made sure all was dray. I inserted the filter...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us. The red light means that their are dissolved solids in your water. Please make sure you have installed the filter properly. There must...

With Official Company Response

I thought the water taste good but my tester isn't working and I've used it twice......So I can't say if it the filter is really working.
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Zerowater
Zerowater Response

Hello, For troubleshooting with your TDS meter please visit the below site. If this still is not working please contact customer service at (800) 503-2939 . Thank you. https:/...

#995312

Zerowater Filtration System Review

Zerowater
#910386
22 days it took for filter to make sour water out of the tap location Arizona water the sad part is I was using water for formula for my child I'm very upset I will never use a filtration system. Will keep going and driving to my water mart . Got it at Walmart for 45 dollars . I made sure they gave me my receipt back really bad product.
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Zerowater Water Filter Review

Zerowater
#909470
I changed my filter a month ago and the water tastes terrible. Metallic/almost vinegary. The Tap water tastes good but living in California causes safety concerns. I followed directions to install the new filter. Your thoughts?
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Zerowater Water Filter Review

Zerowater
#908719
Tds water meter lasted less than a year and the battery cant be removed to replace. Appears cheaply made. Replacement costly and looks to be better made.
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Zerowater Water Filter Review

Zerowater
#905550
1.2
Yea, like we suspected, they don't work as well as advertised. Don't waste your $ just install a 20" carbon filter for 20 bucks. They last weeks if not a month and work just as well.
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With Official Company Response

The cover on the pitcher has NO indentation for your fingers and is unusable because it is also perfectly smooth so their is no way to grip it. In order to *** the cover you have to put your finger or a utensil in the spout and lift it off. It is advertised as being...
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Zerowater
Zerowater Response

Hello, Thank you for your feedback regarding the design of the product. We have passed this along to the team so they can investigate further.

2.2
#993525

With Official Company Response

The first water with the original filter was fine even though it expired quite quickly. The next two filters however made the water taste like sewer water. This business won't last very long if this is what is going to happen to customers. You'd better fix it or you...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

With Official Company Response

I have been using Zero water, blue jug, for the past 5/6 years and was very happy with the quality of the water but with the last couple of filters that I bought I have been having the same issues as everyone else on this forum. The filter cartridge does not last as...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

#991848

With Official Company Response

Well i bought this and same day the level was 424....tasted like sea water. We just threw the water out and tested our tap water 100+ and refilled and tested the zero again...still 424. Going to try Brita. I haven't contacted the company yet to see if there is...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us. We will have customer service reach out to you for further details regarding this filter.

#991400

With Official Company Response

I have been using the zero water filters for more than six months and am happy with the results, however the latest filter I installed will simply not work. Water flows through it at an extremely slow rate, compared with past filters, and the flow will completely stop...
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Zerowater
Zerowater Response

Hello, Thank you for your feedback. To alleviate this it is best to lift the filter and reservoir out of the pitcher or dispenser and tap the side of the filter using moderate...

1.5
I liked
  • I like it but disappointed in defective filter
#990958

With Official Company Response

I purchased this system a week ago and the water tastes like mineral water, really bitter tasting. I was looking forward to using it, but I think I will save my money and not purchase any more filters. Disappointed
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

1.0
#989943

With Official Company Response

I thought that Zero water Filter was the best on the market. I bought it thinking that finally I have found one that filters all impurities and lead. But in 2 weeks I noticed a fishy odour, acid taste and loose particles in the water. What's going on here? I am shocked...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

I didn't like
  • Bad tasting water
  • Horrible experience
#989789