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Filter only seemed to work for a couple gallons of water then the water started tastin nasty in the pitcher. Tried 2 more refil filters & the same thing happened. What a waste of money!!
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Anonymous
Al

I have serious doubts about the filter safety. Recommended this to friends, initially. They quit using it after one pitcher. Bad taste left in the water. I've tried to sti...

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. Sorry to hear of your dissatisfaction. Filter life is based on the quality of the water being filtered. If you recall, what was the TDS meter readin...

#1048682
We have had our zero water pitcher for close to a year. We have changed the filter 4 times. 1 of the 4 filters actually filtered the water. 2 of the filters leaked around the seals with unfiltered water dripping into the pitcher. The 4th filter we just put on is...
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Anonymous
Anonymous

I have not had a problem with this product and I have been using it for three years. Hope you contacted the company because I feel it is the best system out there.

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Please contact our customer service team at 1-800-503-2939 option #2 Monday through Friday 8 AM to 8 PM CST. We have some troubleshooting steps that should resolve these issue...

2.3
#1048341
Charcoal & tiny yellow balls appear in reservoir after a few fills
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jsantoyojr
jsantoyojr

having the same issues in the last filters I've used. all the last 6 filters i've used, after a week or two of use, I Have yellow and charcoal pieces in the water reservoir.

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Sorry to hear of the issues with your system and the customer service team. Please supply your contact information to customers...

#1046878

Zerowater Water Filter Review from Newport, New Hampshire

Zerowater
#908719
Tds water meter lasted less than a year and the battery cant be removed to replace. Appears cheaply made. Replacement costly and looks to be better made.
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Zerowater Water Filter Review from Waldorf, Maryland

Zerowater
#905550
1.3
Details
Yea, like we suspected, they don't work as well as advertised. Don't waste your $ just install a 20" carbon filter for 20 bucks. They last weeks if not a month and work just as well.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money

Zerowater Filtration System Review from Phoenix, Arizona

Zerowater
#897975
I purchased zero water filter 23 cups last week.it worked well for 1 week.And the water now tasts sour.I am told by customer support that zero water is not recommended for phoenix as TDS is rated as 600 in this area and we can only get 4-5 gallons of water per filter. I am returning it back in walmart.
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Zerowater Filtration System Review from Torresdale, Pennsylvania
1/1

Zerowater Filtration System Review from Torresdale, Pennsylvania

Zerowater
#888855
2.3
Details
I bought what I thought was a great pitcher on July 1, 2016. Water tasted fantastic until 3 weeks later, when we started noticing a fishy taste and smell. Taking it back to walmart and going back to a PUR water pitcher.
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Price Affordability
Product or Service Quality
Value for money
Meter reads false. Just stopped reading
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Sorry to hear of the issues with your system and the customer service team. Please supply your contact information to customers...

#1046873
This is my second filter purchase. Each filter works great for about 30-50 refills and then the horrible toxic taste returns. This is not an economical way to purify my water at all. Why does this keep happening? I thought the first one must have been a fluke, but...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste. This is a result of the water pa...

Anonymous
Anonymous

You are right, the filtered water gives an awkward smell which makes the water too bad to drink. Its not been a month since I started using this. I have purchased a portable w...

1.0
#1043986
The first four to six filters gave good tasting water. Then the last two filters the water is terrible tasting. Lemony sour acid taste....very bad. I am going to try new filters one more time then going with Brita.
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Sorry to hear of the issues with your system and the customer service team. Please supply your contact information to customers...

2.0
#1043865
We purchased the dispenser and 2pack extra filters. Our system didn't work and left a terrible taste in our water. We changed filters and it kept doing the same. We called customer service and they said nothing can be done and it was our proble to deal with. I do not...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Sorry to hear of the issues with your system and the customer service team. Please supply your contact information to customers...

1.0
#1042971
Zerowater - Research, Research, Research
I can't emphasize enough taking due diligence in researching before investing in the ongoing costs associated with these products. Case-in-point; my house contains two whole house filters 10microns & 5microns filters, followed by an under-the-sink 5micron filter into a...
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Anonymous
Anonymous

Been using zero water for quiet some time now and always changed on the first onset of that fishy smell, but I'm so sick of smelling that and uneasy with went this happened th...

Anonymous
Jelekonich

Supplied Zerowater with contact info back on May 16th and still have not heard from them. I don't think I am allowed to give negative number to the ratings, so my rating is a...

1.4
I didn't like
  • Fishy water
  • Will never buy zero water
#1042829
I had very good expirance for the first 30 hours better than any water I ever had before, sudenly it turned very toxic and I had to go back to my old warn out Pur filter pitcher. I'm not sure what I might do because I also suspect house mate tampering, So when I have...
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#1038499
I put new filter in April 2nd 2017 amd last night water tasted off. So i tested snd water was 132. Usually filters last almost 2 months . I dont recall what tap water tested when i first started using your filters , but last night it tested at 435. I bought new filters...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Sorry to hear of the issues with your system and the customer service team. Please supply your contact information to customers...

1.0
#1037046