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With Official Company Response

Zerowater - Zero Water Gasket Has Failed
My ZeroWater gasket, in the spigot of the 23 cup unit, has seemed to catch itself up within the unit. Now, my water trickles out instead of coming out with any force. The trickling has turned what was a wonderful two-year experience of getting 'zero water' into one...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us. We apologize for the inconvenience you are having with your 23C we will have customer service reach out to you for further details. Th...

#996077
Zerowater - NO problem with Zero Water system!
Zerowater - NO problem with Zero Water system!
My first experience with the Zero Water system was in Georgia. It was very positive: water tasted great, filters lasted a long time. Only 1 person in the household. My experience changed when I moved to California. I experienced a quicker decline in the quality of...
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Anonymous
Anonymous

I love mine as well! no probs and live in PA, nearer to Phila...use a large pitcher in my home (just me) and I drink nearly a gallon a day and happy it's so clean. No more dan...

5.0
#883002
Zerowater Filtration System Review from Houston, Texas
After about 2 weeks the zero water pitcher smelled like nasty fish. I was mixing baby formula with this water! I'm really disappointed in the product. Wish I would've found these hundreds of other reviews others posted about the same problem! They make it sound so...
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Anonymous
Anonymous

I too have been mixing this water with baby formula and cooking with it since I live in an old building and am concerned with lead issues. Same exact scenario happened I ran t...

2.7
I didn't like
  • It only lasted three weeks before stinking like a tuna can
#848623
Review about Zerowater Water Filter from Santa Cruz, California
I too have experienced massively gross smelling fish water from my zero water filters/water! It's fine for 2-3 weeks after you change the filter, but after that it starts to smell bad. So it registers zero contaminants, but the smell is horrible and I'm afraid to...
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Anonymous
Anonymous

Same thing happened here. I started feeling sick and noticed a strong fishy odor and fishy tasting. My filter is 2 days off from being 2 weeks old. It's very expensive if ever...

Hello My name is Gloria W. and we also had a similar experience. After just one and a half months of using the filter, the water tastes like lemons and when we boiled the water and make tea, the tea turned black. I added some milk and my milk tea then looks gray in...
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#773321

100% full

Zerowater - Zero water pitcher.
Called customer service told them the lid on the pitcher keeps popping off when trying to pour water,I was told to keep my hand on the lid,this sounds simple but when the pitcher is full its a bit heavy for a one handed pour,and I hold the glass with my other hand to...
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Anonymous
Anonymous

Apparently water pitchers are enough to bewilder this poor dowdy woman to her wit's end. Fortunately, there's a customer service number she can call; they'll explain it all ve...

Anonymous
Anonymous

Lid on pitcher pops off while pouring water,fish smell to pitcher where water is put before it goes through filter?

Bayonet Point, Florida
I didn't like
  • Fish oil taste
  • Customer service
  • Fishy water
#763580

100% full

Zerowater - Skin of tumbler too thin
Zerowater - Skin of tumbler too thin
I used my tumbler in the Philippines, where there was always an issue with my water or ice. In March of 2015, I took two tumblers in hope they would last the Month or so. I dropped one an cracked it ,I thought I caught it , but it leaked from the bottom a few seconds...
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Anonymous
Anonymous

sirward2,Thank you for justifying us forcing our engineers to browse this site as a way for them to conduct product testing. Unfortunately placing a sponge wrap around your bo...

I liked
  • Great alternative to bottled water
  • Water quality
  • Great tasting water
#691748
Very happy with my Zerowater
I used to self-fill 5 gallons of water for as little as .25/gal & had wondered if I could filter my own water at home with equal or better results for less. I also factored in gas, time, and convenience and felt that it was time. I found that fridge and faucet type...
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Anonymous
Original poster

Since my original posting, I've filtered another 13+ gallons, still reading 0 ppm's. While the zero water filter has met/exceeded my expectations so far, I just ordered the "C...

kamsinger
kamsinger

I don't know if you will get that much in financial value out of it, we change our filter at least once a month and our tap water in Dallas is 135-160, but the value of clean ...

5.0
I liked
  • Quality of water during lifespan
  • Value
  • Science of product
#603498
Zerowater - Review about Filters in Winthrop Harbor, Illinois
These filters are a horrible fishy smell. I have 2 in a water cooler bottle and 1 in a pitcher on the counter. They smell!!! Not happy at all going back to pur water filters.
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Winthrop Harbor, Illinois
#484118

Zerowater Filtration System Review from Torresdale, Pennsylvania

Zerowater
#888855
2.3
Zerowater Filtration System Review from Torresdale, Pennsylvania
1 of 1
I bought what I thought was a great pitcher on July 1, 2016. Water tasted fantastic until 3 weeks later, when we started noticing a fishy taste and smell. Taking it back to walmart and going back to a PUR water pitcher.
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Zerowater Water Filter Review from Tacoma, Washington

Zerowater
#813574
Zerowater Water Filter Review from Tacoma, Washington
1 of 1
These filters are made with micro beads. Micro beads were banned in 2015. The beads filtered out into my glass and I was drinking them.
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