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I am a chemist and a polymer expert. I know what ion exchange is. I had the same sour/acidic taste experience with ZeroWater. It seems to me a design problem of this product. Background 1: What does a filter capture? Many other branded filters, such as Brita, DO...
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Anonymous
Anonymous

I'm in an area notorious for bad water. I decided to try the zero water filtration system (due to the large amount of advertising-I purchased it over the Brita). On the second...

Anonymous
Brandon

Hello, I live in Florida. My water tastes fairly neutral out of the tap, 180 TDS, maybe just a little over chlorinated. I experience the sour taste from zero water filter afte...

#640338
I bought Zero Water filter from Walmart. We used for only 4 days... Now the water after going threw the filter taste like lemons and a very acidic and metallic tasting fluid. I won't call it water cause it tasted like pollution of some sort. I'm going to call...
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Anonymous
Anonymous

After using Zero Water for 3weeks, I became ill and dehydrated. To test if the Filter was the problem, I placed a small flashlight at the bottom of the zero water pitcher, and...

Anonymous
magnetic66

i sorry to hear that i dont work for zero water but i and my family ,friends love it

#319913
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Filtered Carlsbad, Ca water became undrinkable after only 1.5 weeks: NEW 23 cup dispenser and NEW Zerowater filters used. Sterile technique was used during setup; standard lab exclusion techniques by rinsing first with meaurement source water, then filling with...
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Anonymous
Anonymous

The same has happened to me! The Water became strong acidic! And I have a baby and was giving her this water for an entire day before realizing something was wrong.

RowanRixby
RowanRixby

Genius!

2.4
I liked
  • Water quality
  • Dispenser vs pitcher option
I didn't like
  • Toxic
  • Cost vs usability of filters
  • Water tastes sour very fast
#908292

Zerowater - *** pitcher

Zerowater
#1088652
2.8
Details
You fill up the removable container that sits on top of the "28 cup pitcher". A little bit fills up at the bottom,but that's it. There's no way to fill up the entire pitcher,to do so would defy physics. Waste of $40.00. Returning tomorrow. Dont bother purchasing.
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Customer service
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Zerowater Water Filter Review

Zerowater
#1022542
2.6
Details
I have had the pitcher water filter for a while . My only issue is when I fill the top reservoir carbon seems to leak back up and sometimes some yellow gel like substance . It's a new filter but has happened before .
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Exchange, Refund and Cancellation Policy
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Zerowater Water Filter Review

Zerowater
#1027518
2.0
Details
Bought a filtered cup for my pregnant wife. She used it twice and now there is orange color in the filter which I am sure is mildew. The filter never dried after the first use. Total waste of money, never tasted right either after its first use. Stick with Brita, this company hasnt got it figured out yet.
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Value for money

Zerowater Filter Review

Zerowater
#1028781
2.0
Details
Materials inside filter escaping up into reservoir. Filter lasts only 2 weeks & are pricey. Tester doesn't work after 6 weeks
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Zerowater - Filter is a piece of garbage.
Zerowater - Filter is a piece of garbage.
Zerowater - Filter is a piece of garbage.
Zerowater - Filter is a piece of garbage.
Bought the pitcher, filter, and meter combo a few years ago, and we've loved it up until we purchased the latest pack of filters a couple months ago. A month in on the first new filter and water barely filters through and we noticed the screen at the top has some holes...
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Anonymous
George

This zero water filter seems to be melting the chemichals inside the filter into the water. Right on the second day it tasted horrible. When it no longer filters it should at ...

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. We are sorry to hear of your dissatisfaction. Please call our customer service department at 800-503-2939, option 2 we will be happy to replace the ...

1.5
#1078334
Zerowater - STRESSED to the LIMIT
Zerowater - STRESSED to the LIMIT
My experience is stressful with this product,.I have to either travel 2 hrs to Walmart to buy filters...or order online,.The eBay prices are off the wall,.for shipping,.Amazon prices for filters are over the top,.Wayfair,.well forget about that one,.unless you won the...
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Anonymous
Jewell

Zero water stated they would send a complimentary filter,.Again another deception,.from a Company,.as,. I have NOT rec. it,,& that was Over 2 wks ago,..

Anonymous
anonymous

If you're putting water in the "nose" and not into the main white-plastic water tray, you're doing it wrong. The water goes into the water tray and slowly seeps downward throu...

1.0
I didn't like
  • Poor qulity filters
  • Pitcher design
  • Defective product
#1063757

With Official Company Response

Zerowater - "Gold" Particles
Zerowater - "Gold" Particles
Like another reviewer, I had the gold not orange granules, a little black too, but mostly these tiny gold, round granules like grains of sand or salt, as you can see in the photo I have uploaded. They are coming up from the filter through the screen when you pour water...
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jsantoyojr
jsantoyojr

Having the same issues. It happens multiple times with the last sets of filters I've been using since last year. before they re-designed the filters, it never happen before ...

Anonymous
Anonymous

Mine does this usually when my filter is expired. The filter has layers of resin beads and charcoal and I think this is what you're seeing. I've never seen them go through i...

#977744
I came here to see if others were experiencing the same problems with this filters as I have been. After1 week of using three different replacement filters, they fail- large and small orange, black and gold particles are leaching through the filter screen and have made...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for posting your review. Sorry to hear of your dissatisfaction with our system. I would be happy to send replacement filters if you would be willing to give us anoth...

Just bought ZeroWater from Costco last week of June 2017. In just 3 weeks, the water taste like lemon. Dumped the whole 23-cup pitcher and refill with water again. The same thing, lemon taste still. Replaced the filter, the foul taste is gone. I emailed the ZeroWater...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

AfterZeroWaterfiltershavebeenexhausted and havenotbeenchanged, thewaterproduced from the filter mayhavea distinctsmellor tasteand the TDS reading may be higher than your tapwa...

1.0
I liked
  • Great tasting water
I didn't like
  • Toxic
  • Cost of filters
#1088202
I have gone thru 3 filters, the first one worked ok, but noticed the water had a sweet taste to it, which I didn't like. Replaced the filter, this one the water wouldn't go down thru it to the pitcher, so I replaced it with a new one, this one has little black peices...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post your review. Sorry to hear of your dissatisfaction. We would love the opportunity to visit with you about the issues posted. Please conta...

I didn't like
  • Undrinkable after 2 pitcherfuls
  • Gone bad so quckly
#1087179
We used a Zero water filter for years in Victoria, BC. Recently moved to Vernon... now we have to change the filter every 3 weeks or the stench is unbearable, even in the kitchen. Nobody can afford to replace these filters this frequently at nearly 20 dollars a pop. I...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste and the TDS reading may be higher...

1.7
#1091362