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I am a chemist and a polymer expert. I know what ion exchange is. I had the same sour/acidic taste experience with ZeroWater. It seems to me a design problem of this product. Background 1: What does a filter capture? Many other branded filters, such as Brita, DO...
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Anonymous
Brandon

Hello, I live in Florida. My water tastes fairly neutral out of the tap, 180 TDS, maybe just a little over chlorinated. I experience the sour taste from zero water filter afte...

Anonymous
Anonymous

We have exactly the same problem. Just 4 days, the water is not drinkable. We are in Arizona. Not sure what is Walmart's refund policy for this ***. I will bring it to Walmart...

I bought Zero Water filter from Walmart. We used for only 4 days... Now the water after going threw the filter taste like lemons and a very acidic and metallic tasting fluid. I won't call it water cause it tasted like pollution of some sort. I'm going to call...
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Anonymous
magnetic66

i sorry to hear that i dont work for zero water but i and my family ,friends love it

Anonymous
Anonymous

I researched water filters one time and the Ultimate Pur water filter was the best. It took the most impurities (99%) from the water including lead. I bought the Ultimate Pu...

Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Filtered Carlsbad, Ca water became undrinkable after only 1.5 weeks: NEW 23 cup dispenser and NEW Zerowater filters used. Sterile technique was used during setup; standard lab exclusion techniques by rinsing first with meaurement source water, then filling with...
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Anonymous
Anonymous

The same has happened to me! The Water became strong acidic! And I have a baby and was giving her this water for an entire day before realizing something was wrong.

RowanRixby
RowanRixby

Genius!

2.5
I liked
  • Water quality
  • Dispenser vs pitcher option
I didn't like
  • Toxic
  • Water tastes sour very fast
  • Cost vs usability of filters
#908292

Zerowater Zd-023-1 Water Filtration System Review

Zerowater
#1048682
Filter only seemed to work for a couple gallons of water then the water started tastin nasty in the pitcher. Tried 2 more refil filters & the same thing happened. What a waste of money!!
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Zerowater Water Filter Review

Zerowater
#1031845
1.0
My Zero water filteration system smells like drain cleaner and tastes as bad as the smell. It is a new filter. The filter I had before that had a sour acidic taste but no smell. I was like drinking poison.
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Zerowater Water Filter Review

Zerowater
#1022542
2.6
I have had the pitcher water filter for a while . My only issue is when I fill the top reservoir carbon seems to leak back up and sometimes some yellow gel like substance . It's a new filter but has happened before .
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Zerowater Water Filter Review

Zerowater
#1027518
1.8
Bought a filtered cup for my pregnant wife. She used it twice and now there is orange color in the filter which I am sure is mildew. The filter never dried after the first use. Total waste of money, never tasted right either after its first use. Stick with Brita, this company hasnt got it figured out yet.
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Using Zero Water for almost a year. I have a large in the fridge and a pitcher on the counter (mostly for tea and pet water dish) The taste is fresh and clean; my tea used to be cloudy and now it is clear. The pet water dish was going blue from the chemicals in the...
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Anonymous
Jvv

Yellow orbs could be cryptosporin.i see them after extensive use of filter,filter is still below 0.6 as recommended

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, Thank you for your review. Please make sure you periodically test your filtered water - when the TDS meter reads 006 or the light on the meter comes on (depending on wh...

#1012996
Zerowater - Research, Research, Research
I can't emphasize enough taking due diligence in researching before investing in the ongoing costs associated with these products. Case-in-point; my house contains two whole house filters 10microns & 5microns filters, followed by an under-the-sink 5micron filter into a...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Sorry to hear of the issues with your system and the customer service team. Please supply your contact information to customers...

1.4
I didn't like
  • Will never buy zero water
  • Fishy water
#1042829
I bought one to filter water for my humidifier. I empty it about once a day. After only 2 weeks, the water tasted aweful! Kind of a lemon taste. (alkaline?) The water in was about 500 PPM but read 800 after the filter. When I pour 2ppm filtered water into it, the...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Filter life varies per household - it depends on your household water consumption and the amount of TDS (total dissolved solids) in your tap water. Since your TDS is very high...

1.0
I liked
  • Filters much better than brita
I didn't like
  • Filter goes bad after only 2 weeks
  • Fails after only 2 weeks tastes aweful more ppm out than in
  • Undrinkable after 2 pitcherfuls
#1028504
We have had our zero water pitcher for close to a year. We have changed the filter 4 times. 1 of the 4 filters actually filtered the water. 2 of the filters leaked around the seals with unfiltered water dripping into the pitcher. The 4th filter we just put on is...
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Anonymous
Anonymous

I have not had a problem with this product and I have been using it for three years. Hope you contacted the company because I feel it is the best system out there.

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Please contact our customer service team at 1-800-503-2939 option #2 Monday through Friday 8 AM to 8 PM CST. We have some troubleshooting steps that should resolve these issue...

2.0
#1048341
Zerowater - Zero Water - Tap Spring broken
Bought Zero Water, 1 year before. Today morning, the spring broke off. Now everything is waste and we need to throw it. We cannot reuse the jar too. We earlier bought a Brita Pitcher and it lasted 6 years. Even after 6 years, i had to throw it because we bought Zero...
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Anonymous
Anonymous

I have a similar issue. Purchased this pitcher from costco, moreover i have a 12 pack filter ordered from amazon a day before. after a year today the tap came out with spring....

kpadmaraman
kpadmaraman

I highly appreciate Zero Water for agreeing to send me replacement. I COMMEND ZERO WATER FOR EXCELLENT CUSTOMER SERVICE.TRULY IMPRESSED. NEVER EXPECTED THIS LEVEL OF PROFESS...

I didn't like
  • Very bad quality
#1013850

With Official Company Response

Zerowater - "Gold" Particles
Zerowater - "Gold" Particles
Like another reviewer, I had the gold not orange granules, a little black too, but mostly these tiny gold, round granules like grains of sand or salt, as you can see in the photo I have uploaded. They are coming up from the filter through the screen when you pour water...
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jsantoyojr
jsantoyojr

Having the same issues. It happens multiple times with the last sets of filters I've been using since last year. before they re-designed the filters, it never happen before ...

Anonymous
Anonymous

Mine does this usually when my filter is expired. The filter has layers of resin beads and charcoal and I think this is what you're seeing. I've never seen them go through i...

#977744
This is my second filter purchase. Each filter works great for about 30-50 refills and then the horrible toxic taste returns. This is not an economical way to purify my water at all. Why does this keep happening? I thought the first one must have been a fluke, but...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste. This is a result of the water pa...

Anonymous
Anonymous

You are right, the filtered water gives an awkward smell which makes the water too bad to drink. Its not been a month since I started using this. I have purchased a portable w...

1.0
#1043986