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I am a chemist and a polymer expert. I know what ion exchange is. I had the same sour/acidic taste experience with ZeroWater. It seems to me a design problem of this product. Background 1: What does a filter capture? Many other branded filters, such as Brita, DO...
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Anonymous
Anonymous

I'm in an area notorious for bad water. I decided to try the zero water filtration system (due to the large amount of advertising-I purchased it over the Brita). On the second...

Anonymous
Brandon

Hello, I live in Florida. My water tastes fairly neutral out of the tap, 180 TDS, maybe just a little over chlorinated. I experience the sour taste from zero water filter afte...

#640338
I bought Zero Water filter from Walmart. We used for only 4 days... Now the water after going threw the filter taste like lemons and a very acidic and metallic tasting fluid. I won't call it water cause it tasted like pollution of some sort. I'm going to call...
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Anonymous
PaulE

Your waters taste most likely has nothing to do with your flu like symptoms, or if it does we will see many complaints of the same. My suggestion if this is your first filter...

Anonymous
Nancy Naan0

I love it. Had it for a year. The water is still fresh. Tastes good at room temperature too. I just came on here to learn how to use the red light tester... wondering if it ...

#319913
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Filtered Carlsbad, Ca water became undrinkable after only 1.5 weeks: NEW 23 cup dispenser and NEW Zerowater filters used. Sterile technique was used during setup; standard lab exclusion techniques by rinsing first with meaurement source water, then filling with...
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Anonymous
Anonymous

The same has happened to me! The Water became strong acidic! And I have a baby and was giving her this water for an entire day before realizing something was wrong.

RowanRixby
RowanRixby

Genius!

2.5
I liked
  • Water quality
  • Dispenser vs pitcher option
I didn't like
  • Cost vs usability of filters
  • Toxic
  • Water tastes sour very fast
#908292

Zerowater - Disappointed in zero water filters

Zerowater
#1130304
1.0
Details
No zero reading! Still over 110+ contamination
Comment
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Product or Service Quality
Value for money

Zerowater - Zero water reservoir does not empty

Zerowater
#1115727
The first fill empties into the tank. I then refill the reservoir but doesn't completely drain.
Comment
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Zerowater - Clean tasting water

Zerowater
#1112094
Used many years. Filter overdue for change, water had foul taste and smell, changed filter resulted in godd clean tasting, smelling water
Comment
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Zerowater - *** pitcher

Zerowater
#1088652
2.6
Details
You fill up the removable container that sits on top of the "28 cup pitcher". A little bit fills up at the bottom,but that's it. There's no way to fill up the entire pitcher,to do so would defy physics. Waste of $40.00. Returning tomorrow. Dont bother purchasing.
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money

With Official Company Response

Zerowater - "Gold" Particles
Zerowater - "Gold" Particles
Like another reviewer, I had the gold not orange granules, a little black too, but mostly these tiny gold, round granules like grains of sand or salt, as you can see in the photo I have uploaded. They are coming up from the filter through the screen when you pour water...
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Anonymous
Jewell

Zerowater finally sent me 2 new filters,.I WON'T drink the water after I put it thru Brita first then ZW,.I BOIL it after its been thru filters,.My dogs drink it when its been...

jsantoyojr
jsantoyojr

Having the same issues. It happens multiple times with the last sets of filters I've been using since last year. before they re-designed the filters, it never happen before ...

#977744
Zerowater - Filter is a piece of garbage.
Zerowater - Filter is a piece of garbage.
Zerowater - Filter is a piece of garbage.
Zerowater - Filter is a piece of garbage.
Bought the pitcher, filter, and meter combo a few years ago, and we've loved it up until we purchased the latest pack of filters a couple months ago. A month in on the first new filter and water barely filters through and we noticed the screen at the top has some holes...
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Anonymous
George

This zero water filter seems to be melting the chemichals inside the filter into the water. Right on the second day it tasted horrible. When it no longer filters it should at ...

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. We are sorry to hear of your dissatisfaction. Please call our customer service department at 800-503-2939, option 2 we will be happy to replace the ...

1.7
#1078334
Zerowater - STRESSED to the LIMIT
Zerowater - STRESSED to the LIMIT
My experience is stressful with this product,.I have to either travel 2 hrs to Walmart to buy filters...or order online,.The eBay prices are off the wall,.for shipping,.Amazon prices for filters are over the top,.Wayfair,.well forget about that one,.unless you won the...
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Anonymous
Jewell

Zero water stated they would send a complimentary filter,.Again another deception,.from a Company,.as,. I have NOT rec. it,,& that was Over 2 wks ago,..

Anonymous
anonymous

If you're putting water in the "nose" and not into the main white-plastic water tray, you're doing it wrong. The water goes into the water tray and slowly seeps downward throu...

1.0
I didn't like
  • Defective product
  • Poor qulity filters
  • Pitcher design
#1063757
We have only had this product for about 2 months and have refilled it around 10-15 times then noticed it started to smell like fish. I then cleaned it thoroughly overnight and refilled it the next day. Same fishy smell. I shouldn't have taken a gulp of the water, I...
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Anonymous
Not Happy Camper

When I first started using my Zero Water pitcher it was great! The filters lasted a very reasonable amount of time and I never experienced any issues with the beads, charcoal...

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are sorry to hear of your experience. Every pitcher comes with a TDS meter. This TDS meter will indicate when it is time to change your filter. If you have misplaced...

My 23 cup Zerowater dispenser was working great, for a month or so. The spigot failed, so I contacted Zerowater and they sent me a whole new dispenser with filter. Now the problem is that the replacement filter isn't filtering my water. My tap water reads 145 and the...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are sorry to hear of your experience with the filter. Did you experience this immediately with the filter? Depending on how long you have had the filter it may be th...

4.1
I liked
  • Bad customer service
I didn't like
  • Quality of product
#1118621
I have gone thru 3 filters, the first one worked ok, but noticed the water had a sweet taste to it, which I didn't like. Replaced the filter, this one the water wouldn't go down thru it to the pitcher, so I replaced it with a new one, this one has little black peices...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post your review. Sorry to hear of your dissatisfaction. We would love the opportunity to visit with you about the issues posted. Please conta...

I didn't like
  • Undrinkable after 2 pitcherfuls
  • Gone bad so quckly
#1087179
Not sure why everyone is complaining about the filters wearing out...they aren't meant to last a lifetime. Our last home...the filter lasted about 27 gallons...our new home...the filter lasts about 17 gallons. That does NOT mean that there is something wrong with the...
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Anonymous
Steve Smith

Sure, let's automatically discredit any other experiences. I've used them before and found that newer filter last much shorter at the same location. Literally, the last one I ...

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review! We are happy to hear of your positive experience with ZeroWater filters.

5.0
I liked
  • Clean water
  • Taste
#1113623