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To whom it may concern:

I want to express my deep concern and actual disgust with your product the 40 Cup Ready-Pour Glass 5-Stage Water Filter Dispenser purchased by my wife in January of this year. I am sure she was swayed by your effective, if I may say, misleading, advertisement campaigns.

In my viewings of your ads, I was never informed that the filtered water would actually stink after a relative short period of filtration by your rather expensive filters. Your filters were ineffective after approximately fourteen days!

By stink, I define the smell coming from your water filter dispenser, as smelling like a dead mouse. I noticed the smell close to your dispenser and actually began the search for the dead mouse. I was astounded to find that it was coming from your very expensive dispenser and filters.

I was amazed that the water could have such a strong, disagreeable smell following filtration by your system. So strong was the smell that I actually stopped using the water. It made my morning coffee smell so bad that I could not drink it.

Based on the 195 one star reviews from your website, I am sure that you are/have been aware of the problems with your system. I am also afraid that you do not care so long as you are able to continue to sell your expensive items.

I have advised my wife to discontinue using your water filtration system. I am more concerned with the obvious offensive odor coming from your filtered water than with any material that it is supposed to filter.

Like many of your other customers, it is too late for us. You have your ill gotten gains, and I do not look for any relief from you. I do want to warn potential customers that your systems do not live up to your advertisements.

Since I do not like the chlorine in city water, I could have used the money spend on your system to purchase many gallons of water that does not stink.

If you were interested in consumers concerns, you would work to correct this problem and offers some solutions (or at least compensation) to those of us who find we are with a system that has failed us. I dont really expect anything from your company though.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Location: Mount Vernon, Ohio

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