State: California Clear all filters (79 of 645 reviews match)
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After a few weeks of use, whenever we fill the water reservoir just a small amount of water goes through the filter and then stops and the water in the reservoir just sits there. We even changed to a new filter and the same thing happens on the very first pitcher of...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. Sometimes the filters will develop an air pocket inside them. This can happen as the filter contents settle in transit or during the filtration proc...

I tasted this water from a friend's Zero water filter and it had been refrigerated. it tasted pure. I was shocked. I bought one for my brother and for myself. The water tasted awful. I cleaned it out and filtered the water again and again, but still the sour bitter...
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Anonymous
aaron

I'm having this same issue after less than a month. TDS tester reads all dashes on this nasty tasting water

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

When you notice a difference in taste/smell this means the filter has been exhausted and needs to be replaced. Filter life varies per household - it depends on your household ...

1.0
#1027427
Been using for 4+ yrs. Filter life is short but I don't have any better options. While replacing a filter, noticed that bag had. water inside. Used it and tested water to be 4, not 0 as it always has been for a new filter. another new package had the same water issue....
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are very sorry to hear of your experience. The water in the bag is meant to keep the filter moist so it does not dry out, it is common to have moisture in the bag. I...

1.0
I didn't like
  • Product and customer service
#1006358

With Official Company Response

I have had the picture and the other dispenser that is rectangular in shape for only 3 months... I have gone through the filters that came with the product and another set that I purchase. I fill it only a couple of times a week so you can understand that I have not...
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ZeroWaterTeam
Zerowater Response

Hello, Thank you for reaching out to us. When you notice a difference in taste and/or smell this means your filter has been exhausted and needs to be replaced. This is unlike ...

Anonymous
Anonymous

We are having the exact same issue. Have only our filter for a few weeks and the TDS readings from a filtered glass is 975 and it tastes sour/acidic. That tells me that someth...

1.0
I didn't like
  • Acidic tast after a few gallons
#941821
COMPLAINERS ABOUT SHORT FILTER LIFE LIKELY DON'T READ THE PRODUCT INFORMATION. Areas with high TDS require more frequent filter changes. The filtered particles stay in the filter so they fill up faster than in areas with lower TDS. When used after reading all of the...
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4.5
I liked
  • Provided information
  • Easy to use
  • Superior filter
#938130

With Official Company Response

I ordered two of the TDS Meters (Home & RV) and was charged accordingly. When I received the package, there was only one in the pack. The pack didn't seem to have been tampered with by the Post Office so I went to their web page and described problem with my order...
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ZeroWaterTeam
Zerowater Response

Hello, We are very sorry to hear this. Our customer service team will be reaching out to you. Thank you.

1.3
#914669
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Zerowater Water Filter Review from Los Angeles, California

I changed my filter a month ago and the water tastes terrible. Metallic/almost vinegary. The Tap water tastes good but living in California causes safety concerns. I followed directions to install the new filter. Your thoughts?
The Zero water system worked beautifully for 3.5 days. Water tasted like Sparkletts. Now on day 4, the water taste terrible, much worse than the San Diego tap water tastes. What a ripoff. I threw away packaging and receipt and now I need to return it to Walmart. How...
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1.0
Bonita, California
I didn't like
  • Tastes bad
  • Limited lifespan of filter
  • Filter cost
#909133
Zerowater - NO problem with Zero Water system!
Zerowater - NO problem with Zero Water system!
My first experience with the Zero Water system was in Georgia. It was very positive: water tasted great, filters lasted a long time. Only 1 person in the household. My experience changed when I moved to California. I experienced a quicker decline in the quality of...
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Anonymous
Anonymous

I love mine as well! no probs and live in PA, nearer to Phila...use a large pitcher in my home (just me) and I drink nearly a gallon a day and happy it's so clean. No more dan...

5.0
#883002

Contact Zerowater

Mailing Address:
Zero Technologies, LLC.
7 Neshaminy Interplex, Suite 116
Trevose, Pennsylvania 19020
United States
Phone:
(800) 503-2939
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We are on our 4th filter with no issues. We have been keeping a tally of the amount of water we get out of each filter. So far it appears to be cost effective for us when comparing to buying bottled spring water. We check the TDS every morning and change the filter...
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Anonymous
Anonymous

I love mine too and never had a problem My only concern is it's hard to get the filters