I have a fairly new (2 months?) zero water filter-pitcher. After a couple of weeks, I started noticing small black charcoal-looking material in the top of the pitcher (above the filter).
Later, I started noticing small, yellow globs of what looks like a fatty gel also in top of pitcher. I see I am not the only one. I have tried tightening the filter, that is not the problem. It seems like materials from inside the filter are coming out the top.
I would like to get a new replacement filter. The filters are expensive and I don't use this unit all that much, so it shouldn't have failed so soon.
Product or Service Mentioned: Zerowater Water Filter.
Reason of review: Bad quality.
Monetary Loss: $37.
Preferred solution: Let the company propose a solution.