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I am really surprised to see so many negative reviews. I have had the zero water pitcher for a year, and have only needed to change the filter once. My current filter still reads at 000 ppm TDS and I have been using it for at least 4 months. My water tastes clean and I...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. We are happy to hear that all is well with your ZeroWater system. If an issue should arise please do not hesitate to give us a call at 800-503-2939....

#1064596
I bought this product in May, 2017 thinking it might save some money buying bottled water is expensive. I set the system up tested the water and it tested 000 as the instructions said to keep an eye on the filtration to my surprise after only one 23 cup container was...
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Anonymous
Tim

Interesting that the answer to filters not lasting very long is to buy more filters! You might at least try to assure consumers that your engineers are working to try and deve...

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your product review. Sorry to hear of your dissatisfaction. While it is true that in areas with high TDS reading filter life will be short. We do have some cost ...

1.0
I didn't like
  • Bad customer service
#1064277
Zerowater - STRESSED to the LIMIT
Zerowater - STRESSED to the LIMIT
My experience is stressful with this product,.I have to either travel 2 hrs to Walmart to buy filters...or order online,.The eBay prices are off the wall,.for shipping,.Amazon prices for filters are over the top,.Wayfair,.well forget about that one,.unless you won the...
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Anonymous
Jewell

Zero water stated they would send a complimentary filter,.Again another deception,.from a Company,.as,. I have NOT rec. it,,& that was Over 2 wks ago,..

Anonymous
anonymous

If you're putting water in the "nose" and not into the main white-plastic water tray, you're doing it wrong. The water goes into the water tray and slowly seeps downward throu...

1.0
I didn't like
  • Defective product
  • Pitcher design
  • Poor qulity filters
#1063757

Zerowater Water Filter Review

Zerowater
#1022542
2.6
I have had the pitcher water filter for a while . My only issue is when I fill the top reservoir carbon seems to leak back up and sometimes some yellow gel like substance . It's a new filter but has happened before .
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Zerowater Water Filter Review

Zerowater
#1018999
Have not had the pitcher long and noticed a horrible taste and smell!!! Like fish, very disappointed.
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Zerowater Water Filter Review from Kittanning, Pennsylvania

Zerowater
#945577
I purchased the 10 cup ready to pour model. The only problem is the ill fitting lid, it doesn't fit properly at all
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Zerowater Filtration System Review from Jersey City, New Jersey

Zerowater
#937231
We started using zero water and the length for which the filter can be used is very less ,max 2.5 months. That said the price of the replacement filter is also high.
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Within a week of purchase my ZW filter went from 000 ppm to 050. I know that's still better than tapwater but a bigger difference than I imagined. I only filtered perhaps 10 full pitchers of water and already the filter is degraded? I would expect to see a zero reading...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. Please send an email referencing this review along with your contact information to customerservice@zerowater.com. With tap water TDS reading of 250...

#1061501
I recently purchased a zero water filter that came with a gauge to test the water. In testing all waters available, it proved that the Zero water was far superior to all water, included most of the bottled water on the market. Unfortunately, the very expensive water...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your product review. Sorry to hear of your dissatisfaction.While it is true that in areas with high TDS reading filter life will be short. We do have some cost s...

2.0
I didn't like
  • Less than one month span
#1061352
No bueno, rip off, will not buy another one.
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. Sorry to hear of your dissatisfaction. We would like to hear more about what happened with your system. Please send a detailed account of your exper...

#1060835
I had been buying bottled water pretty much since moving into my current home in 2011. I bought a new refridgerator with filter but the water still tasted bad. Tried installing another filter before the water entered the fridge. Water taste didn't improve. Finally,...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. The request for whole home filters is a request we receive quite regularly. It is something we have looked into however the technology is just too ...

#1060709
I bought the zerowater about 6 months ago. And the water tasted clean and made great coffee. Then, last week, i filtered tap water through (no different from other times). My husband poured a glass of water and went to take a drink. It tasted like dead fish. When he...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste and the TDS reading may be higher...

Anonymous
Anonymous

After 6 months you should have replaced the filter. They don't last forever and you should be checking your water quality as to when your filter needs to be changed.

#1058327
I purchased the first filters and unit about 2 years ago. Nothing really wrong happened until the last set of two are not working. I purchased two around the holidays, they both would pour out this small golden balls into the water to be filtered, not the good water....
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. Sorry to hear of the issue with your recent filter purchase. Please send an email referencing this review along with your contact information to cus...

1.0
I liked
  • And the beads that float out of the filter
  • Not letting the water get filtered
  • Am troubled about the filter
I didn't like
  • That two prior had beads coming out
  • Filter
  • Undrinkable after 2 pitcherfuls
#1054324
My water filter lasted 6 days before acid taste than fishy smell The price i paid was ninety dollars When filter first put in reads zero checked next day was 001 than 006 than 011 than 100 than started acidy taste 371 tgan fishy smell just uo to 794 which is even...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. Filter life is based on the quality of the water being filtered. At a tap water reading of 634 the average filter life will be short. We do have som...

#1051763