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Lemon Taste after 3 weeks of use of Filters

After using 2 Zero Water Containers . 3 weeks my water taste like Lemon then I read One customer here had the same thing. Is this Zero waters way of Making customer purchase More Expensive filter. This is not good Customer service Practice. I have not put more than 6 gallons of water in each of the containers. Each filter is 19.00 this is WAY TO EXPENSIVE Please let me know your findings of the Lemon taste of water and if it is done on purpose

User's recommendation: Wait on findings and see if Zero Water had a fix for this.

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ID
#2397063 Review #2397063 is a subjective opinion of poster.
Location
Las Vegas, Nevada

This is happening to me as well

Only 3 weeks and now my water taste like lemon water. This is away for a costumer to purchase more Expensive filters. Not my Ideal of quality service Please let me know your findings.

User's recommendation: Wait to see if Zero water is guilty of Making this filter Fail after 3 weeks.

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ID
#2397054 Review #2397054 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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Verified Reviewer

My zero water is three weeks old and tastes like citrus. This is red icy loud! I chose zero water over lower cost brands because of the ads. What are you going g to do about this?

Bought Zero Water because of ads about how much better it is. Weve enjoyed the water for three weeks and now....awful! We tested from the faucet and it did not taste like this, it was actually better tasting!
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ID
#2388961 Review #2388961 is a subjective opinion of poster.
Loss
$40
Preferred solution
Fix it!

Good customer service

the push button on 30 cup unit started dripping by it's selfdon't be afraid of calling

User's recommendation: don't be afraid to call customer service--Bill a great help.

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ID
#2380783 Review #2380783 is a subjective opinion of poster.
Location
Portland, Oregon

Bougth a product

For me the product is cheap, bad and the service of zerowater is even worse! The Impression of the namded "high Quality product" is pretty bad. Nothing fits and everything is cheap. To be honest I even didn´t try the product because it looked so bad after unpacking. The Service is even worse, no awnser after days. No free shipping by returning the product to the netherlands. Never again!

User's recommendation: Cheap product, bad service.

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ID
#2378065 Review #2378065 is a subjective opinion of poster.
Location
Hallerndorf, Bavaria

Just bought this product

I just bought this zero water 7cup 5stage advanced filtration system. Haven't tried it yet. I still have 2 new filters for my Britta that I want to use first but I saw your ad saying how much better zero is. My Britta is falling apart ( it is after all at least 20 years old ) I got a couple coupons in the box with the system that expired 12/31/2020. This is 1/09/2021. Can't wait to see if this works.

User's recommendation: Pending.

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ID
#2372121 Review #2372121 is a subjective opinion of poster.
Location
Tumwater, Washington

My dog got sick from this filter

After a month of using the filter it over night got a flat soda water taste with some fruitiness to it. I had been giving the filtered water to my dog and hes now had diarrhea and vomiting for almost 24 hours. If you have this filter and taste anything of the sort do not give it to your animals!!!
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ID
#2370867 Review #2370867 is a subjective opinion of poster.
Location
Los Angeles, California

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Verified Reviewer

Water fails to empty from top container

Pour water into upper container and it just sits there. I remove the upper container and turn it 90 degrees and set it back on top of lower container. That helps. Also, banging on filter helps. But this is a continuous and annoying series of use steps that most definitely makes me very sorry I purchased this water filter.

User's recommendation: If you like twiddling and fiddling daily with your filter, buy this one.

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1 comment
#1990177

I have the 30 cup worked great for one month, now the water sits on top never drains through the filter, I have tried everything no help, I wish I would have bought another brand. This is so terrible, waiting for great tasting water

ID
#2363600 Review #2363600 is a subjective opinion of poster.
Product
Zerowater Water Filter
Pros
  • 5 levels of filtration claimed
Cons
  • Water fails to empty from top container into lower container
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Finding the system not worth the cost

Update by user Feb 04, 2021

As of Feb. 4th, Zero water actually reached out to me to see what the problem was and see if they could assist.

I told them.

They have since ghosted me. Seems they don't like their manipulation being brought to light.

Original review posted by user Jan 02, 2021
I have used two filters in less than a month and both of them wear out rapidly. Each time, the levels output my the filters double what is going in. Which means, one day I will be getting 000 water, the next day it's over 300. Within two days the filtered water triples what the tap water (around 250) has. These filters cost over $13 - $15 each. To replace them every two weeks means almost $400 a month. No filtration is worth that. I would love a solution, or a refund of my $40 system please.

User's recommendation: Any other filtration system. This one seems to be trying to avoid the issue to continue to overcharge for their system.

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ID
#2362838 Review #2362838 is a subjective opinion of poster.
Location
San Diego, California

Horrible water taste

Just bought this thing it lasted 1 to 2 weeks its crap DO NOT BUY TO EXPENSIVE DOSE NOT LAST
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ID
#2352856 Review #2352856 is a subjective opinion of poster.
Pros
  • Trash
Loss
$30
Preferred solution
Full refund

Bad taste with filter replacements

Excellent customer service. Called before on this issue and the rep didnt want to help me at all. This rep knew what was wrong immediately. Had filter in wrong!! My husband installed it! Lol
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ID
#2349575 Review #2349575 is a subjective opinion of poster.
Location
Manasquan, New Jersey

Broken pumpe

Button in the spring game off from the pump
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ID
#2342502 Review #2342502 is a subjective opinion of poster.
Location
Richmond, British Columbia

Broken pumpe

Spring and guts come out
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1 comment
#1981842

why can't this company supply replacement pumps? Mine is broke too!

ID
#2336036 Review #2336036 is a subjective opinion of poster.
Location
Vancouver, British Columbia
Product
Zerowater Filtration System

Horrible taste

After 4 weeks of using the filter it began to taste like lemon and acidic plastic. We thought we were getting sick. we will never use this horrible product again

User's recommendation: Don’t buy this.

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ID
#2335573 Review #2335573 is a subjective opinion of poster.
Product
Zerowater Filtration System
Cons
  • Poor qulity filters
  • Water filters last no more than 3 weeks

Broken pumpe

I was pushing to grab water and when I let go the spring fell on my hand

User's recommendation: Yes is a good product.

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ID
#2330799 Review #2330799 is a subjective opinion of poster.
Location
Vancouver, British Columbia