Zerowater Phone Numbers and Emails

Customer Service:

  • (800) 503-2939

Zerowater Emails:

Customer Service
General Info

Zerowater Contact Information

Zerowater Website:

Zerowater Online Chat:

Corporate Office Address:

Zero Technologies, LLC.
7 Neshaminy Interplex, Suite 116
Trevose, Pennsylvania 19020
United States

Other Info (opening hours):

General Inquires: info@zerowater.com

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Zerowater Rating Based on 392 Reviews

Rating details

2.3
more details
Product or Service Quality
Price Affordability
Value for money
Customer service

Rating stats

Rating trend

Summary of Zerowater Customer Service Calls

151 TOTAL
CALLS
03:23 AVG CALL
DURATION
35% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Zerowater Customer Service?

Product/ Service Question:

  • “Water tank tastes weird”
  • “Filter not working”
  • “Have mot been able to get meter reader to work since purchased. Had to change filtet bt taste.”

Shipping and Delivery Question:

  • “Order placed 4 weeks ago not received”
  • “Can't get the filter on”
  • “Wheres my order its shipped but I cant track it”

Request for Information Question:

  • “How to read the tds meter”
  • “Need to ask question about filter”
  • “I need help with dispencer”

Return/ Replace Question:

  • “Replacement lid for 30 cup pitcher”
  • “Replacement filters”
  • “Water is yellow after changing the filter”

Payments and Charges Question:

  • “Ordering filters, discount coupon”
  • “Fraudulent charge”

Refund Question:

  • “Acid water .. made me sick ...refund please”

Employment Question:

  • “Sir i need job from ur conpany.am pet bottled oprator pls sir help me”

Other Question:

  • “Recycling program”
  • “Product problems”
  • “Me pitcher drips”

About

Zerowater Terms of Service
All users of this website agree that their accessing and use of this website and the sale of goods and services offered on this website are subject to the terms and conditions set out below and all other disclaimers, guidelines, policies and terms and conditions appearing on this website (collectively, the "Terms and Conditions") and all applicable laws, and that any such access or use is an acknowledgement that the user has read the Terms and Conditions and agrees to follow and be bound by them. The Terms and Conditions constitute the entire agreement between the user and Zero Technologies, LLC with respect to this website and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between the user and Zero Technologies, LLC with respect to this website. The Terms and Conditions are subject to change at any time without prior notice. Zerowater therefore recommend that The User of company services read them carefully each time The User use this website. All content, graphics, code and software used on or incorporated into this website and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Zero Technologies, LLC or its affiliates and all rights thereto are specifically reserved.
To read more: https://ww.zerowater.com/terms-of-use.php
Zerowater Privacy Policy
At Zero Technologies, www.zerowater.com are committed to giving The Client quality service at the same time protecting The Client's privacy. Whether The Customer buy Zerowater's' product in a store or on line over the Internet, The Client can be assured that www.zerowater.com respect the confidentiality of personal information that identifies The Client of Zerowater Customer information is gathered so www.zerowater.com can better serve The Customer and The Company make reasonable efforts to insure the security of The User's personal information and to treat that information responsibly. When The User of Website register with The Company order from Website or otherwise communicate with Zerowater by postal mail, e-mail, telephone, on Company's web site, or through a retail outlet - www.zerowater.com collect the information The User of company services provide Website in order to complete a transaction, such as The Client's name, address, telephone number, e-mail address and answer a brief survey. Zero Technologies is required or authorized by law to disclose information.
To read more: https://ww.zerowater.com/privacy-policy.php
Zerowater FAQ
No, the meter measures Total Dissolved Solids and is not intended to measure lead levels. The EPA has established a maximum threshold of 15 ppb for lead content in tap water. The TDS meter included provides a reading of total dissolved solids in Parts Per Million, ppm. Total Dissolved Solids (TDS) are non-organic impurities found in water, which contribute to a difference in the taste of water. The filtration will be slower than conventional 2-stage filters because its 5-stage filtration works much harder to remove more contaminants. Once the filter reaches end of life, The Client may experience an acidic or slightly fishy smell/taste in the water. As indicated in Zerowater's' instructions, once the digital meter reaches 006 or the light indicator lights up (depending on which was included in The Customer's device) The Customer should discontinue the use of the expired filter and replace it.
To read more: https://ww.zerowater.com/faqs.php
Top Zerowater Services

Customer Care

Top Zerowater Products

Water Filter, Filter, Filtration System

Zerowater Pros and Cons

Pros: Quality of water during lifespan, Great tasting water, When it worked, Taste of the filtered water, Quality of water

Cons: High cost, Quality of product, Tastes bad, Limited lifespan of the filter, Lifespan of filters

Summary

The ZeroWater technology was first patented in 1996. As of 2008, ZeroWater holds 4 patents regarding filters with additional patents pending. ZeroWater introduces water filtering system that removes almost anything from the water, lead, perchlorates, antibiotics, hormones and other contaminants. From the outside Zero Water looks like any other water filtration system, but on the inside it offers a far more advanced filtration technology. Zero Water sells different water filtration units. The main pitcher system sells for 39.00 and the water cooler system sells for 99.00, which is useful for businesses. Since with ZeroWater technology water undergoes 5 stages of purification, the water takes a long time to be filtered. Zero Water system filters can be recycled free of cost. Customers send the used filters back to Zero Water and get a shipping discount for their next purchase.

Zerowater reviews and complaints

Zerowater is ranked 29 out of 239 in Household Essentials category

Area Served

USA

Payment Methods

VISA

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