The companies explanation that I need a new filter because the water started tasting awful, like acid after two weeks, I got a new filter and it happen again. I know my tap water is not that bad, even their tester was off.
At an average price of 16.00 to 17.00 dollars a filter there was no way I am spending that much money every other week. The product is terrible do not waste the money.
I went back to the Brita system, wish I haven't wasted over $57.00 for the pitcher and then spent another $17.00 on a new filter on the advice of the company.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of zerowater water filter and associated monetary loss in the amount of $57. Zerowater needs to issue a full refund according to poster's claims.