Bought the pitcher, filter, and meter combo a few years ago, and we've loved it up until we purchased the latest pack of filters a couple months ago. A month in on the first new filter and water barely filters through and we noticed the screen at the top has some holes in it.
Poor manufacturing clearly. That's what you get for subbing out to the lowest bidder. Happy with the product up until now. This experience has made us consider switching to a different product/ company's product.
When you open a sealed package and see punctured filter screens, or unattached screens, unacceptable.
And their "warranty" saying oh you need proof of purchase, that's fine unless the filter you first use lasts a few months to begin with so the ones you bought at the same time as the original weren't used until well past the allotted time frame for their "limited" warranty. Shame shame shame!
Product or Service Mentioned: Zerowater Water Filter.
Reason of review: Damaged or defective.