Like another reviewer, I had the gold not orange granules, a little black too, but mostly these tiny gold, round granules like grains of sand or salt, as you can see in the photo I have uploaded. They are coming up from the filter through the screen when you pour water into it, as you can just about make out in the photo.
However, if you put the filter in good light, you can see inside all these tiny gold crystals. This has been going on for a while and also with the prior filter I had. I thought it was something to do with my water, then thought it was my Brita pitcher because I use Brita then pour that water in Zero Water. But when I stopped using the Brita and just poured the water straight in ZW, the gold granules floated up out of the filter and I then noticed what looks like hundreds of the gold crystals or granules inside the filter.
What are they? Are they harmful to one's health?
I already put a call into Zero Water. I can be reached at 518-573-7163.
This reviewer shared experience about "concerned that my health could be compromised and want to know if drinking this water is safe." and wants this business to offer any options to resolve the issue as the author lost $100. The author is overall dissatisfied with Zerowater and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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