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I have been using my zero water filter for years. The older design filter with the black o ring type of gasket were fine.

The new design with the non-removable blue gasket quit filtering the water through the reservoir in just a few weeks. My tester still shows 001 or 002 and I have been using enough years that I can taste when it needs to be changed.

This is the 4th filter and if you do not redesign/ and or credit me back for my wasted money I will change to something else.......very dissatisfied longtime customer! I tried calling customer service and I cannot get a live person on the phone, just a promise that I will be called back ...............still waiting!

Reason of review: Bad quality.

Monetary Loss: $60.

Preferred solution: Full refund.

Location: 7 Neshaminy Interplex Dr #116, Feasterville-Trevose, PA 19053, USA

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