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The lid is very hard to remove for refilling the pitcher. Then, it falls off sometimes when you're filling your glass!

Water everywhere! Then that indicator pen falls on the floor- do i want to be sticking it into my water now? No!

Lastly, the spout on the bottom for filling your glass without having to actually lift the pitcher and pour: water drips out of it so slowly and you have to press so hard you about tip it over in thr process. Water tastes good and the filter has lasted long, but really rrally frustrating design.

Reason of review: Bad quality.

Location: 217 Ironwood Dr, Coeur d'Alene, ID 83814, USA

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ZeroWaterTeam

Thank you for taking the time to post a review. Please contact our customer service department at 800-503-2939, option 2. We would be happy to send a replacement pitcher as the issues you are having are not the norm for our product.

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