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#15973

zero water filters.

how long do zero water filters last/

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Answer:
by #1749227

Please check out the answer to your question here ZeroWater question#17365.

by #2293926

I purchased my ZERO water right before Christmas. I just checked yesterday and it read 017! the instructions say anything above 006 and one should change the filter. Who can afford these? I only use it fir drinking and the filter barely lasts a month? I think this is a ripoff. At least with Brita you get 3 months out of a filter. it may not be "zero" buy it's something. I'm really ticked I wasted my money on this. I'll use the filters I have and go back to a Brita. This is way way too expensive.

by #1647234

Entirely dependent on the quality of your filtered water and the amount of water you are drinking daily. The more water you consumer or the higher the water quality, the shorter the lifespan.

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Question:
#43036

Any ideas to help leaking problems.

I impulsively bought the 32 gallon ZeroWater pitcher without reading reviews. Reviewers speak highly about zerowater products but this particular item is problematic; it’s already leaking.

I only had it for one day. Firstly it came damaged as the flap where you pour water is broken but I excused this because it is made quite cheaply. But what I do not like is that it leaks.

I know this was not due to careless shipping because others have had this same issue. I like the item and do not want to return it, but will if there is not a solution to remedy leaking.

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Answer:
by #1883578


Unfortunately, ZeroWater FAQ page does not provide any information about leaking problems. However, you may always contact Zerowater Customer Service by phone at (800) 503-2939 or via the support form on the Pissed Consumer website and ask for assistance.

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Question:
#27243

Why are my new filters not draining??Purchased box of 4 filters and they are not working properly. Once water level reaches bottom of filter it stops draining.

Have checked proper installation and seal....not the problem!! No problems until this box of filters.

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Answer:
by #1824934

According to the 'How to Unclog a Zero Water Pitcher Filter' article posted at hunker.com, if Zero Water filter processes the added water slowly, there is a possibility of an 'air lock' clogging the filter. Big air bubble inside the filter may prevent the water to drain through.
To fix this, please follow these steps:
  • simply unscrew the filter from its position;
  • reattach it by screwing it back in. No tools are required for this process;
  • repeat the filtering test again;
  • if necessary, unscrew and then reattach the filter again until the airlock clog is resolved.

If this does not resolve the problem, please contact the Zero Water customer care team for assistance. You may reach out to them by phone at (800) 503-2939 (toll-free number) or by email at customerservice@zerowater.com. Support is provided Monday – Friday 8:00AM - 8:00PM CT.

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Question:
#23236

Does zero water filter remove chlorine from city chlorinated water.

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Answer:
by #1769510

According to ZeroWater FAQs, ZeroWater was tested in accordance with the NSF's protocol and it removes 99% of Chlorine from your tap water.

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Question:
#17712

see details below.

I would like to send back to you 8 used water filters for recycling(?) The cost of mailing them back is costly. Do you provide postage paid labels so I can send to you?

Otherwise I will just trash them. Please advise.

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Answer:
by #1749225

According to ZeroWater Customer Service, they do not send the labels to ship the filters back to the company, you will be responsible for the shipping of those. But for every 2 you send back you will get a 10.00 coupon off any pack of filters and 50% off shipping of a 4 pack or more.

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Question:
#17365

How long does filter normally last.

Just purchased your water pitcher only to find the filter is expensive and does not last long. Bought from Amazon and thinking about returning it....is that a problem?

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Answer:
by #1749226

According to ZeroWater Customer Service, filter life varies per household. It depends upon your household water consumption and the amount of total dissolved solids in your tap water. The amount of dissolved solids varies across the country. Each ZeroWater filter removes 18,000 milligrams of dissolved solids to leave you with ZeroWater. How much ZeroWater you get depends upon the initial quality of your unfiltered water.
Additionally, it is important that you periodically test your filtered water with your TDS meter and when the light comes on or the meter reads 006 or higher(depending on which meter you have) the filter should be replaced. You may check out the contaminant level using the company chart here zerowater.com/images/tds-chart.jpg. If your water is in the Extreme range, you may call the company by phone at 1-800-50*-293 to find a solution.

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Question:
#15021

Regarding filter.

Does it take out fluoride

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Answer:
by #1749228

The ZeroWater FAQ page states that ZeroWater removes virtually all (99.6%) detectable dissolved solids. Through a process of ion exchange, ZeroWater removes all inorganic chemicals that are dissolved in water, such that only pure water (H2O) remains behind.

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Question:
#14530

lime.

will this prevent lime build up in coffee pots or humidifiers?

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Answer:
by #1749229

Your question seems to be quite specific. The best way to get the answer is to reach out to ZeroWater Customer Service by phone, by email, by mail or via their social networks and ask for assistance.
ZeroWater Customer Service
  • Mailing Address: Zero Technologies, LLC. 7 Neshaminy Interplex, Suite 116 Trevose, Pennsylvania 19020 United States

You may also use their website-based chat option. Please note that ZeroWater Customer Service is available 8AM -8PM CT.

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Question:
#13660

Bad taste after 2-3 weeks of use.

Am really turned off after this bad taste have never had trouble with another brand. We drink this for our health and then

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Answer:
by #1749230

If you need any assistance with your ZeroWater, you may try to reach out to them via the ZeroWater Contacts tab on the Pissed Consumer website. You will find their phone number, email, mailing address, and links to social media there.

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Question:
#13439

Resivor will only fill half way.

Bought the large container and it worked at first. Now when I go to fill it, it will only fill half way, then the water just sits in the top..

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Answer:
by #1755087

take the top off, leave the filter attached hold top reservoir over the sink fill with one or two inches of water squeeze the bottom of filter until air bubbles come out of the top. replace top into bottom and water should flow faster because air bubble is gone.

by #1749232

According to the ZeroWater Terms of Use, ZeroWater filtration systems are covered by a limited warranty. Zero Technologies, LLC warrants the ZeroWater Dispenser, Pitcher, Water Filtration System, Travel Bottle, and TDS Meter to be free from manufacturing defects, for 90 days from the date of purchase, when used in compliance with Owner’s manual. During this 90-day period, if you discover a manufacturing defect in your ZeroWater Dispenser, Pitcher, Water Filtration System, Travel Bottle, or TDS Meter (excluding a filter), they will replace parts on a free of charge basis. To file a warranty claim, please call 1-800-50*-293. A dated proof of purchase is required.

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