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Update by user Dec 20, 2016

OK, after a year and half of continuous experience on the Zero Water filter and browsing all replies following my review so far, I think I have a deeper understanding of the "problem" of this product.

I mentioned that the TDS reading of the tap water in the city I was li...

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60 comments
Jakell
#1806048

Thank you to the two above commenters. I have a much better understanding but still not quite sure how to get the TDS rating prior to purchasing a new unit.

I have experience with Zero filtering unit which required changing faucet head and using their hose to pitcher.

Seeking larger container to filter NYC tap water, which used to be so good. Suggestions on either testing or best unit?

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Review
#640338 Review #640338 is a subjective opinion of poster.
Product
Zerowater Filter
Reason of review
Bad quality
Loss
$40
Preferred solution
Let the company propose a solution
Tags
  • Sour Taste

Day one... my water was better before I filtered it | Zerowater review

1.0
Details
My water from the tap here in Malden Massachusetts read zero on their meter. I filtered it...same= zero. I drank. It tastes horrible. I filtered it a few times to see if it got better. Nope. I hate this and I am afraid to drink it. I contacted Zero Water and they say I need to work a return with amazon which is where I bought it. I am going back to Brita which I never had a problem with, or distilled water. I should probably just drink the water from my tap. Expensive=disappointing=ugh!!!
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Review
#1754222 Review #1754222 is a subjective opinion of poster.
Product
Zerowater Water Filter
Pros
  • Non3
Cons
  • Product
Reason of review
Not as described/ advertised
Loss
$65
Preferred solution
Full refund

Beware | Zerowater review

worked great at first,change filter taste awfull. changeing again better work! Shocked
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Review
#1753761 Review #1753761 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund

Broken dispenser | Zerowater review from East Elmhurst, New York

"Not registered on network" Cannot reach this number provided. to call you. The spigot broke from my large dispenser. The spring sprang out and will not stay in place. I called months ago about a broken straw on my portable drinking cup. You said you would replace it but I never received a replacement
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Review
#1751319 Review #1751319 is a subjective opinion of poster.

Buyer beware | Zerowater review from Janesville, California

bought new zerowater filters, threads don't mesh with lid, just keeps turning like it has stripped threads, I bought a case of filters, none of them will tighten, don't know what to do, very expensive mistake buying them.
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Review
#1748662 Review #1748662 is a subjective opinion of poster.

The first filter I bought lasted several months...great | Zerowater review

Then I purchased two filters through Amazon. When I installed the first of the two, a lot of black granular material came up in the upper area where I poured in the water. ok...Within a short time, perhaps three weeks the water tasted terrible. I removed it, cleaned the pitcher and installed the other new filter. no granular material. But within two weeks the water tasted terrible. I cant continue to purchase defective filters. What say you? I love the water when it is good, but …..
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Review
#1746913 Review #1746913 is a subjective opinion of poster.
Product
Zerowater Water Filter
Pros
  • Water is great when the filter performs properly
  • I like it but disappointed in defective filter
Cons
  • How often i have to change the filters
  • Filters last short time
  • Water filters last no more than 3 weeks
Reason of review
Bad quality
Loss
$26
Preferred solution
Full refund
Tags
  • defective products
  • Cost Of Filters
  • Zero Water Pissed Customer

Be very carefull | Zerowater review

2.0
Details
My experience with the product seems to be similar to a lot of other people on here. When you first use a new filter, it works fine. But after about 1 or 2 months the water gets very, very skunky and undrinkable. I have never seen this happen with Brita. To make matters worse, I don't always notice it right away because I use the water in my Keurig. Only when I notice my coffee doesn't taste right do I pour water from the Zero into a glass and one whiff will tell you its undrinkable. I'd really like to hear from the company about the exact cause and what they are doing to address this issue
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Review
#1727138 Review #1727138 is a subjective opinion of poster.
Product
Zerowater Filtration System
Pros
  • Intially good quality
Cons
  • It really goes bad
  • When it goes bad
Reason of review
Bad quality
Preferred solution
Fix the problem with the system

Faulty design | Zerowater review

2.4
Details
New 23-cup Zerowater pitcher. Water will not go through the filter unless I lift the top and let air into the system. Yes, the filter is correctly installed. Yes, the particulate readers says "000" for my filtered water. However, the design is flawed and not allowing the water to go through the filter when it "airlocks". Sincerely, R.E.S, M.Ed./sciences. November 17, 2019
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Review
#1710087 Review #1710087 is a subjective opinion of poster.
Product
Zerowater Filtration System
Reason of review
Design flaw
Loss
$40
Preferred solution
Let the company propose a solution
Tags
  • Flawed Design

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Verified Reviewer

Acid water .. made me sick ...refund please | Zerowater review

Noticed my mouth was dry then tasted acidic
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Review
#1709696 Review #1709696 is a subjective opinion of poster.
Product
Zerowater Water Filter
Cons
  • Limited lifespan of filter
  • Tastes bad
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
1.0
Details
Mold in my container! - Zerowater review
I was getting hives on face and throat was swollen. Found black mold on botton of Zero water container! So upset & i kept it in refrigerator except to fill it and clean it! Dangerous & I am contacting company for refund!!
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4 comments
Tasheena
#1782275

Sorry to hear of your dissatisfaction. ZeroWater filters contain an antibacterial material designed to prohibit the growth of mold within the filter, what you are seeing is more likely carbon from the filter.

Please do give us a call at 800-503-2939, so we can discuss further. We apologize for the inconvenience and appreciate you taking the time to post your review.

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#1704901 Review #1704901 is a subjective opinion of poster.

Contact Zerowater Customer Service

Website:
Mailing Address:
7 Neshaminy Interplex, Suite 116
Trevose, Pennsylvania 19020
United States
Phone:
(800) 503-2939
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1.0
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