Zerowater Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Update by user Dec 20, 2016
OK, after a year and half of continuous experience on the Zero Water filter and browsing all replies following my review so far, I think I have a deeper understanding of the "problem" of this product.
I mentioned that the TDS reading of the tap water in the city I was li...
Review
Product
Zerowater Filter
Reason of review
Bad quality
Loss
$40
Preferred solution
Let the company propose a solution
Tags
Day one... my water was better before I filtered it | Zerowater review
My water from the tap here in Malden Massachusetts read zero on their meter. I filtered it...same= zero. I drank. It tastes horrible. I filtered it a few times to see if it got better. Nope. I hate this and I am afraid to drink it. I contacted Zero Water and they say I need to work a return with amazon which is where I bought it. I am going back to Brita which I never had a problem with, or distilled water. I should probably just drink the water from my tap. Expensive=disappointing=ugh!!!
Review
Product
Zerowater Water Filter
Pros
- Non3
Cons
- Product
Reason of review
Not as described/ advertised
Loss
$65
Preferred solution
Full refund
Beware | Zerowater review
worked great at first,change filter taste awfull. changeing again better work! 
Review
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund
Broken dispenser | Zerowater review from East Elmhurst, New York
"Not registered on network" Cannot reach this number provided. to call you. The spigot broke from my large dispenser. The spring sprang out and will not stay in place. I called months ago about a broken straw on my portable drinking cup. You said you would replace it but I never received a replacement
Review
Buyer beware | Zerowater review from Janesville, California
bought new zerowater filters, threads don't mesh with lid, just keeps turning like it has stripped threads, I bought a case of filters, none of them will tighten, don't know what to do, very expensive mistake buying them.
Review
The first filter I bought lasted several months...great | Zerowater review
Then I purchased two filters through Amazon. When I installed the first of the two, a lot of black granular material came up in the upper area where I poured in the water. ok...Within a short time, perhaps three weeks the water tasted terrible. I removed it, cleaned the pitcher and installed the other new filter. no granular material. But within two weeks the water tasted terrible. I cant continue to purchase defective filters. What say you? I love the water when it is good, but …..
Review
Product
Zerowater Water Filter
Pros
- Water is great when the filter performs properly
- I like it but disappointed in defective filter
Cons
- How often i have to change the filters
- Filters last short time
- Water filters last no more than 3 weeks
Reason of review
Bad quality
Loss
$26
Preferred solution
Full refund
Tags
Be very carefull | Zerowater review
My experience with the product seems to be similar to a lot of other people on here. When you first use a new filter, it works fine. But after about 1 or 2 months the water gets very, very skunky and undrinkable. I have never seen this happen with Brita. To make matters worse, I don't always notice it right away because I use the water in my Keurig. Only when I notice my coffee doesn't taste right do I pour water from the Zero into a glass and one whiff will tell you its undrinkable. I'd really like to hear from the company about the exact cause and what they are doing to address this issue
Review
Product
Zerowater Filtration System
Pros
- Intially good quality
Cons
- It really goes bad
- When it goes bad
Reason of review
Bad quality
Preferred solution
Fix the problem with the system
Faulty design | Zerowater review
New 23-cup Zerowater pitcher. Water will not go through the filter unless I lift the top and let air into the system. Yes, the filter is correctly installed. Yes, the particulate readers says "000" for my filtered water. However, the design is flawed and not allowing the water to go through the filter when it "airlocks". Sincerely, R.E.S, M.Ed./sciences. November 17, 2019
Review
Product
Zerowater Filtration System
Reason of review
Design flaw
Loss
$40
Preferred solution
Let the company propose a solution
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAcid water .. made me sick ...refund please | Zerowater review
Noticed my mouth was dry then tasted acidic
Review
Product
Zerowater Water Filter
Cons
- Limited lifespan of filter
- Tastes bad
Reason of review
Bad quality
Loss
$35
Preferred solution
Full refund
I was getting hives on face and throat was swollen. Found black mold on botton of Zero water container! So upset & i kept it in refrigerator except to fill it and clean it! Dangerous & I am contacting company for refund!!
View full review
4 comments
Sorry to hear of your dissatisfaction. ZeroWater filters contain an antibacterial material designed to prohibit the growth of mold within the filter, what you are seeing is more likely carbon from the filter.
Please do give us a call at 800-503-2939, so we can discuss further. We apologize for the inconvenience and appreciate you taking the time to post your review.
View more comments
Featured
Review
It's up to you. | Zerowater review from Albuquerque, New Mexico
My puppy has been preferring swimming pool water and maybe secretly toilet water .
Review
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Thank you to the two above commenters. I have a much better understanding but still not quite sure how to get the TDS rating prior to purchasing a new unit.
I have experience with Zero filtering unit which required changing faucet head and using their hose to pitcher.
Seeking larger container to filter NYC tap water, which used to be so good. Suggestions on either testing or best unit?