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Update by user Dec 20, 2016

OK, after a year and half of continuous experience on the Zero Water filter and browsing all replies following my review so far, I think I have a deeper understanding of the "problem" of this product.

I mentioned that the TDS reading of the tap water in the city I was li...

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77 comments
#1917653

I get the worst heartburn after drinking water from the Zero water pitcher. Does anyone else have this problem?

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ID
#640338 Review #640338 is a subjective opinion of poster.
Location
Mcallen, Texas
Product
Zerowater Filter
Reason of review
Bad quality
Loss
$40
Preferred solution
Let the company propose a solution

Filtered water has a chemical/plastic taste to it

I thought I was the only one dealing with this problem. I buy the 6pak box of filters. The first year all was fine. The last 2 boxes have produced a VERY strong chemical taste. My question to the company is this: where are these filters being manufactured? Something has definitely changed for all of us to experience the same problem. Which to me is a very serious problem. The company needs to disclose who is making these filters and where. Answers please.
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ID
#2513041 Review #2513041 is a subjective opinion of poster.
Cons
  • Strong chemical taste
  • Tastes like garbage
Loss
$73
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Had issues with their products.

Filers not lasting as long as previous filters. Water meters not giving accurate readings. Out of two meters the water readings are different even using the same water both filtered and unfiltered.

User's recommendation: The product concept is good but not sure I would buy again due to the problems I am having.

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ID
#2505067 Review #2505067 is a subjective opinion of poster.
Location
Mesa, Arizona

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I had complaints with the products.

The filter was used up in half the time as my previous filter. The company sent me 2 new filters. The water meters, I have two, read different readings on the water quality on the same filtered or non filtered water. They sent me a new meter. The new meter reads differently than my other 2. So I do not know what to think.

User's recommendation: Product concept is good just not sure on the filters and the meter.

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ID
#2505017 Review #2505017 is a subjective opinion of poster.
Location
Mesa, Arizona

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ripped off consumers big time

The filters did not last long as advertised and the water comes out smelling. So, actually, the zero water filter is too expensive for making zero water for drinking. Perhaps 100 times more expensive than just buy filters from others. The first filter just installs and the water comes out already reading as 14. What's the *** So they sold to consumers bad products and never want to compensate or refund. Never buy from them again.

User's recommendation: Never buy from them, bad customer service and never refund.

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ID
#2483449 Review #2483449 is a subjective opinion of poster.
Location
Houston, Texas
Product
Zerowater Water Filter
Pros
  • Filtering ability
Cons
  • Dead fish filter smell
  • Engineering of some parts
  • High cost
Loss
$65
Preferred solution
Full refund

Sour tasting water after 2 weeks

Noticed when using my Ice Tea maker that the tea was very light in color. Tasted the tea and it tasted like sour lemons. Same when I used it to make coffee. Thought my tea maker was defective. Purchased another tea maker with same result. This is after only 2 weeks of use with my newly purchased Zero Water. This product is terrible. The filter must release massive amounts of the filtered solids when the filter is no longer working. Otherwise, why does it change the taste and appearance of tea or coffee????
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1 comment
#2004908

I am noticing the same thing. Looks like it's time to change to another brand. It's a shame because my first filter lasted for months.

ID
#2468148 Review #2468148 is a subjective opinion of poster.
Loss
$159
Preferred solution
Full refund

Filter not working

For a year I was tossing these filters after a few runs, and trying different things. Finally, some tech support guy clues me in a few squeezes on the filter when full will purge the filter and allow it to flow. Why is this info not made avail up front, for *** like me? I'm out of some serious jack over this.
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ID
#2464054 Review #2464054 is a subjective opinion of poster.
Location
Owasso, Oklahoma

Model #ZD-20Rp

Hello, Purchased this item at Walmart on 1/28/21 and when I first filled it with water it was fine then the second time I filled it with water the spout part was linking very slowly all over my counter. I believe is has to do with the seal from the inside of the container. Is there any possible way that I can get another seal for the inside or get a replacement. I have the receipt from Walmart that shows my purchase and the cost was $29.88. I look forward to hearing from you soon. Thank, Jessica G.

User's recommendation: nothing all is good.

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ID
#2452717 Review #2452717 is a subjective opinion of poster.
Location
Bristol, Pennsylvania

Used for four years

The smell fishy after a while in the recycling process is really too expensive. I found another type of filtering system thats a little bit more sophisticated and last a lot longer but I do love zero pictures when I had them and used to buy them for friends.
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ID
#2437984 Review #2437984 is a subjective opinion of poster.

Dissatisfied with the zero water pitcher

My zero water pitcher takes hours to filter the water through the filter. I fill the top container and it will take hours just for that water to filter into the pitcher. Sometimes it never all goes through. I have left it to filter over night and still all of the water has not gone through the system. I have never once been able to filter a whole pitcher full of water. What use is this if I can only filter very minimal amounts at a time and even that takes literally hours. I have to say so far I hate the zero water filter system!
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ID
#2427202 Review #2427202 is a subjective opinion of poster.
Location
North Andover, Massachusetts
Preferred solution
Let the company propose a solution

Lemon taste in my water

I bought the larger size zero water container where you screw the filter into the top about a yr ago. Within the last 6 months I have been tasting lemon in my water, I just thought my wife put lemon in it, she did not, its something with the filter. The instructions make no mention of the lemon taste. Disappointing for such an expensive product.

User's recommendation: Buy another brand.

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ID
#2420647 Review #2420647 is a subjective opinion of poster.
Location
Bridgewater Township, New Jersey

Lemon taste that was not explained by manufacturer

I am having the same experience that a lot of people have described. I use the filter and its great at the beginning and in about a few weeks, it starts tasting like lemon. Firstly, I dont know if it had already filtered 40 gallons, but I highly doubt I drank that much before it went lemony. I am one person and I dont drink 10 gallons a week. Since there was no literature saying that the lemon taste means the filter is no longer working, and the tester is the way to go, And what I was going by, I had no idea what was going on. Totally thought I was going insane the first time it happened, or that I had mixed up what I was drinking. To not tell consumers this seems like a massive oversight to me. Lastly For how expensive the filters are, This seems like its going to be extremely expensive to upkeep, and Im not quite sure if Im willing to do that. I think I need to compare to other options.
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ID
#2414203 Review #2414203 is a subjective opinion of poster.
Cons
  • Filter cost
  • Water filters last no more than 3 weeks
Loss
$50
Preferred solution
Full refund

Plastic taste

I bought this in order to save money from buying packs of bottled water. At first the water was very drinkable never drank more water before. After changing the filter immediately it this plastic taste to it. My tap water is fine and below the excepted tds reading but I dont like tap water. I bought the double pack so Im going to throw the first one away and try the second filter. I wonder if these filters have a shelf life? If so, its not mentioned on the sealed packaging. Dissatisfied to say the least.

User's recommendation: Unless zero water resolves this issue, DO NOT BUY IT.

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ID
#2410622 Review #2410622 is a subjective opinion of poster.
Product
Zerowater Filtration System
Pros
  • Saves money on bottled water
  • Save money
Cons
  • Plastic taste
Loss
$35
Preferred solution
Let the company propose a solution

Have to replace the filter twice a month

I bought the Zerowater pitcher about three months ago. The water tasted great at the beginning, but the disgusting taste started to show about three weeks. I have searched online and found it a common problem with the product. This blog article I found online explains the problem quite well: https://www.waterdropfilter.com/blogs/buyers-guides/how-long-does-zerowater-filter-last-and-why-the-water-tastes-lemony To solve it, you need to replace the filter. I did the replacement, but it didn't last more than three weeks to show that sour taste again. From both economical and environmental perspective, I've decided to switch to a reverse osmosis system and hope the system would be a better solution for our family.

User's recommendation: Buy a reverse osmosis system instead.

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1 comment
#1981679

Same here, I have had this for about 4 months and at first everything was good until about a month ago I got the plastic taste from my filter. Very disappointed. Very expensive.

ID
#2410462 Review #2410462 is a subjective opinion of poster.
Location
West Covina, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Both filter that came with jug taint water with unpleasant lemony taste

I bought this jug filter because it comes with a tester to ensure the water is free from contaminants. We only use it for drinking water and within three weeks the water began to taste unpleasant -- testing zero but tasting awful. I tried the second filter and the same happened I had already bought 2x2 additional filters as they were on offer for a limited period. I am not going to use them as the water is undrinkable and cannot be used for coffee or tea as those beverages become undrinkable

User's recommendation: Do not buy Zero Water jug filter.

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ID
#2408406 Review #2408406 is a subjective opinion of poster.
Pros
  • Water tester to check particles in water
Cons
  • Water tainted with lemony flavor making it undrinkable
Loss
$80
Preferred solution
Let the company propose a solution

Filter doesn’t last as long as advertised

Ive had a Zero Water pitcher for about a month. Discovering that I need to replace the filter after less than one week. This week went from 000 to .270 in about five days! Only filling the pitcher once or twice daily. Filtering takes a really long time. Still using our 5 gallon delivered reverse osmosis water for drinking because $15 per week for a new filter is a bit steep. Disappointed!

User's recommendation: Do not buy.

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ID
#2400045 Review #2400045 is a subjective opinion of poster.
Product
Zerowater Water Filter
Pros
  • Am troubled about the filter

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