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Update by user Dec 20, 2016

OK, after a year and half of continuous experience on the Zero Water filter and browsing all replies following my review so far, I think I have a deeper understanding of the "problem" of this product.

I mentioned that the TDS reading of the tap water in the city I was li...

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83 comments
#2105552

Current thought is your body does not need the minerals in tap water. Many sources claim this is true. I imagine this information is well outdated.

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#640338 Review #640338 is a subjective opinion of poster.
Location
Mcallen, Texas
Product
Zerowater Filter
Reason of review
Bad quality
Loss
$40
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

I don't want a subscription

Got an email that says Im in a subscription service I only want the 1 order I placed !! Not a subscription! Cancel any subscription!
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#3680267 Review #3680267 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

I’m pissed, but not with Zero Water. I ordered from Amazon and the Zero Water filters came from Mexico and were inferior.

5.0
I contacted Zero Water to advise them of what happened and they sent me two genuine refills. Now thats customer service!!!

User's recommendation: Be sure thatvAmaon ships from stock and not from Mexico.

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#3636212 Review #3636212 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina

Filter replacement

1.0
Zerowater - Filter replacement
Unable to use this box of 4. all of them the water was black. Will not use. This has never happened before and have been using for years. A bad batch.
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#3625554 Review #3625554 is a subjective opinion of poster.
Location
Trenton, New Jersey
New Reviewer

Inferior products shipped from Mexico.

5.0
Your CSR Tyler was responsive to my complaint that some orders placed with Amazon appear to be knock-offs and not representative of the Xero Water brand. He offered to replace the two filters at no cost to me. Kudos to Tyler and Zero Water!

User's recommendation: Be wary of purchases on Amazon.

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#3615448 Review #3615448 is a subjective opinion of poster.
Location
Mount Pleasant, South Carolina
New Reviewer

We purchased the zero water filtered container a month ago, we drink a lot of water. My kids fill their bottles every morning for school and drink a few more bottles during the day. We got a call from school that our daughter developed a fever and was not feeling well,...
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#3577131 Review #3577131 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Preferred solution
We want to make sure no one else goes throw this, we are all sick and I have a 5 year old and 8 year old that are miserable being sick. I’m also sick but my concern are my children.

Price has gone up since first purchase. Tester did not last very long. Have no idea if water is good/bad/or indiferent!! Filters only last about two weeks when not doing their job and need to be ch

Excessive cost went from $20.00 for two' filters did not last any more than two weeks use. Tester did not last trsting through first filter use.

User's recommendation: That's their purogative.

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#3518199 Review #3518199 is a subjective opinion of poster.
Location
Dover, New Jersey

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Verified Reviewer New Reviewer

1.0
To whom it may concern: I want to express my deep concern and actual disgust with your product the 40 Cup Ready-Pour Glass 5-Stage Water Filter Dispenser purchased by my wife in January of this year. I am sure she was swayed by your effective, if I may say, misleading,...
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#3452329 Review #3452329 is a subjective opinion of poster.
Location
Mount Vernon, Ohio
Loss
$100
Preferred solution
Let the company propose a solution

After 3 days with a new filter the purified water tastes like lemon—again!

Zerowater - After 3 days with a new filter the purified water tastes like lemon—again!
I have spent so much money on zero water filters that Im about to blow my top. In 3 days after installing a new filter it tastes like lemon! There must be a reason for this nonsense as the very first filter lasted about 5 months. No more money on filter so guess it will be a different water filter system. Very disappointed!

User's recommendation: DO NOT BUY ZERO WATER SYSTEM!!

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#3443081 Review #3443081 is a subjective opinion of poster.
Cons
  • Lemon taste

Defective filters (2)

5.0
I purchased a box of two filters, they were both defective - leaking a black substance into the water. i called 1800 number right away and was told that they would replace them. They took my address. I returned to the store and purchased another box of two. They were also defective! i returned it. I did receive the box that they sent to me and this set is fine. Just a bit annoying.

User's recommendation: I recommend. Filter works well; water tastes great.

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#3437440 Review #3437440 is a subjective opinion of poster.
Location
Edmonton, Alberta
New Reviewer

1.0
I have been drinking zerowater for about 1 year now. I clean the container as recommended and keep the water cold to prevent bacteria from growing. I end up developing a rare urinary track infection (UTI) that baffled my doctor. I was tested for everything in the book...
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#3425249 Review #3425249 is a subjective opinion of poster.
Location
Stafford, Virginia
Pros
  • Zero reading in the beginning
  • Taste for a couple of days
Cons
  • Causes health issues
Preferred solution
Let the company propose a solution

I bought a countertop dispenser and 6 filters, most of which did not get anywhere close to zero dissolved solids. Different results from one filter to the next. I thought I might have gotten a bad "batch" of filters so I ordered an 8-pack from Amazon. The first two I...
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#3422463 Review #3422463 is a subjective opinion of poster.
Location
Santa Monica, California

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Verified Reviewer New Reviewer

2.6
Hi, I have been using a zerowater jug for two years now. Since early February 2022 I have had to replace the filter every 5 to 6 days, before they lasted for around 2 weeks. Our tap water still reads the same at around 230, I wash the jug regularly and have tried...
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#3420070 Review #3420070 is a subjective opinion of poster.
Location
Bath, England
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Trying too scam

Got a email 16 filters was 159.99 went too order it was 199.99 that's a scam very disappointed I bought last time for 149.99 but was going too get the special but thanks for trying too scam me but there is other products out there that is just as good as yours have a nice day

User's recommendation: Don't buy.

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#3381867 Review #3381867 is a subjective opinion of poster.
Location
Zephyrhills, Florida

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Verified Reviewer New Reviewer

1.0
Original review updated by user Feb 20, 2022
I was telling my wife how great your water filtration system is....nope the issue I was having is that it's not filtering the water I fill the reservoir up to the top go do my thing come back wanting a nice great tasting filtered water to see that is right where I left...
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#3354322 Review #3354322 is a subjective opinion of poster.
Location
Watervliet, New York
Loss
$52
Preferred solution
Let the company propose a solution

1.0
The first few months with the zerowater dispenser was fine up until the water coming out started smelling like FEET. Every time I tried to drink the water coming from it, I could see a gross oil on top of the water that was never there if I just drank tap the plain tap...
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#3340268 Review #3340268 is a subjective opinion of poster.
Location
Oxford, Ohio
Product
Zerowater Water Filter
Pros
  • Water tester to check particles in water
Cons
  • Does not last
  • Ruins plasticware
  • Fish oil taste

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