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I am a chemist and a polymer expert. I know what ion exchange is. I had the same sour/acidic taste experience with ZeroWater. It seems to me a design problem of this product. Background 1: What does a filter capture? Many other branded filters, such as Brita, DO...
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Anonymous
Anonymous

Same issue here after about 15 gallons of tap water (TDS 128). If I have to buy filters at this rate, I will go back to my Brita fds

Anonymous
BK

I have looked this up because our filter is only working for 2 weeks, I am about 625 reading to start. I am buying water until we get back to Colorado. Then I will try it agai...

#640338
With Official Company Response
Zerowater - "Gold" Particles
Zerowater - "Gold" Particles
Like another reviewer, I had the gold not orange granules, a little black too, but mostly these tiny gold, round granules like grains of sand or salt, as you can see in the photo I have uploaded. They are coming up from the filter through the screen when you pour water...
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Anonymous
V. Rivers

Same issue here. However we did not have this issue when we lived in the Ft. Worth, Texas area. It just started when we moved to Northern Utah a few months ago. Our pitcher wo...

Anonymous
LAugust

I'm having the same issue and I'm not convinced the gold particles are 100% safe as has been mentioned. Until the material the particles are made of is known, no one can know ...

#977744
I bought Zero Water filter from Walmart. We used for only 4 days... Now the water after going threw the filter taste like lemons and a very acidic and metallic tasting fluid. I won't call it water cause it tasted like pollution of some sort. I'm going to call...
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Anonymous
Unhappy

I just found the answer on Zero Water's site. It seems that the sour taste is by design so you have to change the filter. Technically, I don't see a reason why a filter would ...

Anonymous
Tom Taylor

I got hives, and I’m pretty sure it’s from the lemony tasting Zero water, which is acidic. This, I believe, aggravated my mold allergy symptoms, thus causing the hives.

#319913
I purchased my brand new zerowater 7cup pitcher less than a month ago. It was the most expensive compared to brita and pur, which are both advertised to last 3 months. I was a little worried this product did not say how long it would last, rather just when to change...
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Anonymous
Tom

Glad I read these reviews before purchasing. I will buy something else.

Anonymous
Anonymous

Expense does not equal quality. It simply means higher profits for a somewhat unethical and greedy company and its retailers. Some idiot posting on this website complained abo...

1.0
#1443078
I was an avid user for years, would test regular and filter always lasted for at least 20-30 gallons before going up to 40 reading on tester which is when I changed. (sometimes even lasted as long as 50 gallons) About a year ago they started to develop a fishy smell,...
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Anonymous
Constance

It is too bad a good filter is no longer any good due to pure quality control. Zero offered to give me free replacement filters, I declined and advised them I do not want free...

Anonymous
Douglas

I am having the exact same problem. My wife and I have been using zerowater filters exclusively for well over a year. Within the last few months, the water develops a very nas...

1.0
I didn't like
  • Product is sub standard
#1425602
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Filtered Carlsbad, Ca water became undrinkable after only 1.5 weeks: NEW 23 cup dispenser and NEW Zerowater filters used. Sterile technique was used during setup; standard lab exclusion techniques by rinsing first with meaurement source water, then filling with...
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Anonymous
Anonymous

The same has happened to me! The Water became strong acidic! And I have a baby and was giving her this water for an entire day before realizing something was wrong.

RowanRixby
RowanRixby

Genius!

2.5
I liked
  • Dispenser vs pitcher option
  • Water quality
I didn't like
  • Cost vs usability of filters
  • Toxic
  • Water tastes sour very fast
#908292
Zerowater - Lot of Black particles in tray as well as a rusty colored goo
Hello I actually have 2 zero pitchers, and it’s the smaller capacity one that this issue is happening to. Lots of black pieces in the top of the tray with a goldish rusty colored goo. I bought this particular pitcher at Sams Club as it was on sale with additional...
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Anonymous
Connie Peirce

I want an answer

Anonymous
Greg Jones

Yes we have the same problem with particles thar black and golden floating in the top chamber . Really off putting . Have gone back to Brita !

#1337679
Have used Zero Water for a couple years with no problems. However the last three filters became blocked after half the reservoir was processed. Hours later, the water still hadnt moved thru the filter. One was brand new. I am finished with Zero Water. These filters are...
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Anonymous
Snappyminkewhale

Zero Water contacted me. It was suggested to remivecthe filter and tap it where the water level is ti dislodge/break up a suspected air bubble. It worked again for about one d...

Anonymous
Tw

I have had issues with filters also, called customer service and they replaced them x2

1.0
#1322156
Purchased the larger pitcher and keep it in the refrigerator all the time. Have used Zero Water for several months and bought several new filters, We have experienced that water stops flowing through the filter after a short time of use. Water is still testing at .000...
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Anonymous
Unsatisfied

I have used Zero Water for a couple years but the last filter I put in lasted a week when it stopped (very slowly drained water) draining water through the filter. I can't fin...

Anonymous
Steve

I also bought one at Walmart and the taste is lemon or metal tasting. I can't stand it. I have tried changing filters but all are the same. I wonder if I can get just a differ...

2.3
#1315184

Contact Zerowater

Mailing Address:
Zero Technologies, LLC.
7 Neshaminy Interplex, Suite 116
Trevose, Pennsylvania 19020
United States
Phone:
(800) 503-2939
More
18 months and several tests later none of the docs could figure out what was causing my low groin pain. I kept using my zero water filter everyday. I drink a lot of water... I live in Florida. My family and I went in vacation for a week and I didn't use my zero water...
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1.4
I liked
  • Water quality
I didn't like
  • Poor quality of filters that may contain unsafe organisms
#1390849