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I am a chemist and a polymer expert. I know what ion exchange is. I had the same sour/acidic taste experience with ZeroWater. It seems to me a design problem of this product. Background 1: What does a filter capture? Many other branded filters, such as Brita, DO...
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Anonymous
Cathy Mo

So very disappointing After only just over a week Water is as sour as if I had added lemon What a waste

Anonymous
Anonymous

I will never buy this product again!!!!!!!!!! Filter is a waste of money!!!!!!

#640338

With Official Company Response

Zerowater - "Gold" Particles
Zerowater - "Gold" Particles
Like another reviewer, I had the gold not orange granules, a little black too, but mostly these tiny gold, round granules like grains of sand or salt, as you can see in the photo I have uploaded. They are coming up from the filter through the screen when you pour water...
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Anonymous
Sandy Orndorff

it doesn't tell you what the pellets are

Anonymous
Ankhi Sengupta

I am also facing same issue with ZW filter?Shall we continue using this filter?

#977744
I bought Zero Water filter from Walmart. We used for only 4 days... Now the water after going threw the filter taste like lemons and a very acidic and metallic tasting fluid. I won't call it water cause it tasted like pollution of some sort. I'm going to call...
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Anonymous
Tom Taylor

I got hives, and I’m pretty sure it’s from the lemony tasting Zero water, which is acidic. This, I believe, aggravated my mold allergy symptoms, thus causing the hives.

Anonymous
DadFromOhio

Has anyone checked the water beforehand for the ppm? Zerowater states on the website that the worse off the water is, that the filter will need changed sooner. If your water i...

#319913
Have used Zero Water for a couple years with no problems. However the last three filters became blocked after half the reservoir was processed. Hours later, the water still hadnt moved thru the filter. One was brand new. I am finished with Zero Water. These filters are...
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Anonymous
Snappyminkewhale

Zero Water contacted me. It was suggested to remivecthe filter and tap it where the water level is ti dislodge/break up a suspected air bubble. It worked again for about one d...

Anonymous
Tw

I have had issues with filters also, called customer service and they replaced them x2

1.0
#1322156
Zerowater - Lot of Black particles in tray as well as a rusty colored goo
Hello I actually have 2 zero pitchers, and it’s the smaller capacity one that this issue is happening to. Lots of black pieces in the top of the tray with a goldish rusty colored goo. I bought this particular pitcher at Sams Club as it was on sale with additional...
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Anonymous
Connie Peirce

I want an answer

Anonymous
Greg Jones

Yes we have the same problem with particles thar black and golden floating in the top chamber . Really off putting . Have gone back to Brita !

#1337679
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Unacceptable Failure of Zerowater Products
Filtered Carlsbad, Ca water became undrinkable after only 1.5 weeks: NEW 23 cup dispenser and NEW Zerowater filters used. Sterile technique was used during setup; standard lab exclusion techniques by rinsing first with meaurement source water, then filling with...
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Anonymous
Anonymous

The same has happened to me! The Water became strong acidic! And I have a baby and was giving her this water for an entire day before realizing something was wrong.

RowanRixby
RowanRixby

Genius!

2.5
I liked
  • Water quality
  • Dispenser vs pitcher option
I didn't like
  • Water tastes sour very fast
  • Cost vs usability of filters
  • Toxic
#908292
Purchased the larger pitcher and keep it in the refrigerator all the time. Have used Zero Water for several months and bought several new filters, We have experienced that water stops flowing through the filter after a short time of use. Water is still testing at .000...
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Anonymous
Unsatisfied

I have used Zero Water for a couple years but the last filter I put in lasted a week when it stopped (very slowly drained water) draining water through the filter. I can't fin...

Anonymous
Steve

I also bought one at Walmart and the taste is lemon or metal tasting. I can't stand it. I have tried changing filters but all are the same. I wonder if I can get just a differ...

2.3
#1315184
I have the same complaint as many. The water tasted like citrus or metallic. I was sick as a dog Saturday, a little better Sunday. Seemingly OK today. I will see if my energy recovers for basketball tomorrow. I tried playing yesterday, Sunday. I felt a lack of energy,...
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1.4
I liked
  • Pitcher
I didn't like
  • Will never buy zero water
  • That it made me sick
#1310817
I’d used Zero water filtration in NYC for years without issue. I changed the filter approximately once every 3 months. Never a bad smell or taste. Water was consistently checked and always registered at a zero. Fast forward. My family and I recently moved to LA and...
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1.5
#1332326

Contact Zerowater

Mailing Address:
Zero Technologies, LLC.
7 Neshaminy Interplex, Suite 116
Trevose, Pennsylvania 19020
United States
Phone:
(800) 503-2939
More
I purchased through Walmart online a 30 cup dispenser ($42.50) and 4 filters ($49.99) The first shipment was lost in transit, so Walmart sent another and it was received in good condition. I washed and set up the dispenser and put water in to start filtering....
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2.9
#1368474