filters
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Just noticed after a few days of use, there was a large crack in the filter. The water was a fecal colored brown. I hope we don't get sick. We have been using zero water for 10 years and have never ha a problem. This is a first, and hopefully the last problem we...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are sorry to hear of your issue. This site is not affiliated with ZeroWater so we have no control over the word count minimum, please reach out to pissed consumer cu...

2.7
I liked
  • Product
#1125894
First of all, my first review was deleted without my acknowledgement. Second of all, this stuff is so cheap I could literally make it in my garage. Broke within the first week of getting it because it tipped over in my sink while I was washing dishes. Not to mention...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello - Thank you for reaching out to us. We are sorry to hear of your issue. In order to better assist you - can you please contact our customer service team directly so they...

1.1
#1125749
My 23 cup Zerowater dispenser was working great, for a month or so. The spigot failed, so I contacted Zerowater and they sent me a whole new dispenser with filter. Now the problem is that the replacement filter isn't filtering my water. My tap water reads 145 and the...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are sorry to hear of your experience with the filter. Did you experience this immediately with the filter? Depending on how long you have had the filter it may be th...

4.1
I didn't like
  • Quality of product
#1118621
Not sure why everyone is complaining about the filters wearing out...they aren't meant to last a lifetime. Our last home...the filter lasted about 27 gallons...our new home...the filter lasts about 17 gallons. That does NOT mean that there is something wrong with the...
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Anonymous
Steve Smith

Sure, let's automatically discredit any other experiences. I've used them before and found that newer filter last much shorter at the same location. Literally, the last one I ...

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review! We are happy to hear of your positive experience with ZeroWater filters.

5.0
I liked
  • Clean water
  • Taste
#1113623
We have only had this product for about 2 months and have refilled it around 10-15 times then noticed it started to smell like fish. I then cleaned it thoroughly overnight and refilled it the next day. Same fishy smell. I shouldn't have taken a gulp of the water, I...
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Anonymous
Not Happy Camper

When I first started using my Zero Water pitcher it was great! The filters lasted a very reasonable amount of time and I never experienced any issues with the beads, charcoal...

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are sorry to hear of your experience. Every pitcher comes with a TDS meter. This TDS meter will indicate when it is time to change your filter. If you have misplaced...

I purchase my (4pack filters) at Bed Bath Beyond, Flint, MI...the boxes were damaged, some opened...I found one not visably damaged. Nevertheless, i installed two filters (one to large container, and small) Both leaked at the seal, one is broken on the edge! I called...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are very sorry to hear of your experience. Please contact our customer service team directly and advise them of what has happened. Please let them know that you are ...

1.5
I liked
  • Clean water
I didn't like
  • Broken filters
  • No return
#1108859
We purchased the Zero Water filtration spigot container system. First we had a problem with the suction and it would not drain the water to the bottom from the fill reservoir. Then the same thing many others have posted, fish smell from the water and we are sick after...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

When you notice a difference in taste/smell this means the filter has been exhausted and needs to be replaced. Filter life varies per household - it depends on your household ...

#1103137
It seems as if Zero Water has made it a scam to get us to change the filter more often. If water still goes through the filter it should not get a toxic taste ever. My tap water does not taste toxic. I want to know why I should continue to buy an expensive filter for...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

When you notice a difference in taste/smell this means the filter has been exhausted and needs to be replaced. Filter life varies per household - it depends on your household ...

1.0
I didn't like
  • Sour taste that stays in my mouth for days
  • Sour taste after only 10 days
  • Cost of filters
#1102224
Normally last 2 months. Works great until sour taste comes. Is it still ok to drink water once bad taste sets in? Healthy?
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste. This is a result of the water pa...

4.0
#1096635

Contact Zerowater

Mailing Address:
Zero Technologies, LLC.
7 Neshaminy Interplex, Suite 116
Trevose, Pennsylvania 19020
United States
Phone:
(800) 503-2939
More
The lid is very hard to remove for refilling the pitcher. Then, it falls off sometimes when you're filling your glass! Water everywhere! Then that indicator pen falls on the floor- do i want to be sticking it into my water now? No! Lastly, the spout on the bottom for...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Please contact our customer service department at 800-503-2939, option 2. We would be happy to send a replacement pitcher as th...

3.0
#1092822