filters
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With Official Company Response

I have been using Zero water, blue jug, for the past 5/6 years and was very happy with the quality of the water but with the last couple of filters that I bought I have been having the same issues as everyone else on this forum. The filter cartridge does not last as long as it did with the same use also the quality of the water is not the same as before, I feel that the quality of the filters has been compromised as the company is trying to sell...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

#991848

With Official Company Response

Well i bought this and same day the level was 424....tasted like sea water. We just threw the water out and tested our tap water 100+ and refilled and tested the zero again...still 424. Going to try Brita. I haven't contacted the company yet to see if there is something they would do about this but was glad to see it wasn't me who thought i was going crazy and wanted to give it another try. I may buy another filter to go with it but if not it...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us. We will have customer service reach out to you for further details regarding this filter.

#991400

With Official Company Response

I have been using the zero water filters for more than six months and am happy with the results, however the latest filter I installed will simply not work. Water flows through it at an extremely slow rate, compared with past filters, and the flow will completely stop after the water is only an inch or two deep in the tank. I've had air locks in the filters before and this issue is resolved by removing the filter and letting it drain out. That...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for your feedback. To alleviate this it is best to lift the filter and reservoir out of the pitcher or dispenser and tap the side of the filter using moderate...

1.5
I liked
  • I like it but disappointed in defective filter
#990958

Zerowater Filtration System Review

#910386
22 days it took for filter to make sour water out of the tap location Arizona water the sad part is I was using water for formula for my child I'm very upset I will never use a filtration system. Will keep going and driving to my water mart . Got it at Walmart for 45 dollars . I made sure they gave me my receipt back really bad product.
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Zerowater Water Filter Review

#909470
I changed my filter a month ago and the water tastes terrible. Metallic/almost vinegary. The Tap water tastes good but living in California causes safety concerns. I followed directions to install the new filter. Your thoughts?
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Zerowater Water Filter Review

#908719
Tds water meter lasted less than a year and the battery cant be removed to replace. Appears cheaply made. Replacement costly and looks to be better made.
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Zerowater Water Filter Review

#905550
1.2
Yea, like we suspected, they don't work as well as advertised. Don't waste your $ just install a 20" carbon filter for 20 bucks. They last weeks if not a month and work just as well.
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With Official Company Response

I purchased this system a week ago and the water tastes like mineral water, really bitter tasting. I was looking forward to using it, but I think I will save my money and not purchase any more filters. Disappointed
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

1.0
#989943

With Official Company Response

I thought that Zero water Filter was the best on the market. I bought it thinking that finally I have found one that filters all impurities and lead. But in 2 weeks I noticed a fishy odour, acid taste and loose particles in the water. What's going on here? I am shocked to discover that this seems to be the experience of so many others. This water made my stomach feel upset. At first I didn't want to accept that its the water until I realised...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

I didn't like
  • Bad tasting water
#989789

With Official Company Response

I am very unhappy with the taste of the water...it is undrinkable! I hope the store that I purchased it from will give me my money back....
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

1.0
#989515

With Official Company Response

I bought a 4 gal. water cooler filter system and some refill filters and I have never tasted water so bad. Nasty sour/metallic taste. Changed filters twice with the same results. Followed all directions to the "T". This set-up with extra filters cost me over $200.00 and I can't return them for a refund. Please look elsewhere for a water cooler filter system. The money wasted and I could have bought 40+ 5 gal. water refills. I should have read...
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Anonymous

Anonymous Also just to note, Still haven't been contacted as they stated in this reply of my complaint. Guess its the same person that responds to the phone messages I have left about t...

Anonymous

Anonymous First, The filters both time were brand new so that would negate the life of the filter issue as well as it being a defective set of filters. As for quality of tap water, Its ...

1.4
I didn't like
  • High cost
  • Quality of product
#989048

With Official Company Response

Fish smell coming from zero pither after one week of use.
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

1.0
#987562
I purchased a Zero Water Bottle directly from Zerowater.com , I assumed it would fit a ceramic style dispenser. I have not been able to find any dispenser that will fit the bottle design, ( zera water bottle does not look like a standard 5 gallon bottle ). All the dispensers I see on line are $150.00 and up. This is for home use , that price does not fit a home style budget no mention of dispenser style needed was in zero water sale...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us. At this time we do not offer any bases for the cooler. Avanti sells cooler bases which fit this product. Their website is http://www.a...

#987376

With Official Company Response

I don't know what happened to the email I send earlier... it did not seem to have gone through, and I am forced to write another "100 words minimum" complaint! I got a zerowater filter set less than 2 months ago. After a little while, the water give off a fishy smell, although the filtered water is ok (the light did not come on when the tester is inserted into it). The smell becomes stronger by the day. I want you to explain to me the cause of...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

4.0
I didn't like
  • Quality of water
  • Quality of product
  • Water tastes sour very fast
#987063