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I purchase my (4pack filters) at Bed Bath Beyond, Flint, MI...the boxes were damaged, some opened...I found one not visably damaged. Nevertheless, i installed two filters (one to large container, and small) Both leaked at the seal, one is broken on the edge! I called...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Hello, We are very sorry to hear of your experience. Please contact our customer service team directly and advise them of what has happened. Please let them know that you are ...

1.5
I liked
  • Clean water
I didn't like
  • Broken filters
  • No return
#1108859
We purchased the Zero Water filtration spigot container system. First we had a problem with the suction and it would not drain the water to the bottom from the fill reservoir. Then the same thing many others have posted, fish smell from the water and we are sick after...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

When you notice a difference in taste/smell this means the filter has been exhausted and needs to be replaced. Filter life varies per household - it depends on your household ...

#1103137
It seems as if Zero Water has made it a scam to get us to change the filter more often. If water still goes through the filter it should not get a toxic taste ever. My tap water does not taste toxic. I want to know why I should continue to buy an expensive filter for...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

When you notice a difference in taste/smell this means the filter has been exhausted and needs to be replaced. Filter life varies per household - it depends on your household ...

1.0
I didn't like
  • Cost of filters vs time it lasts
  • Sour taste after only 10 days
  • Sour taste that stays in my mouth for days
#1102224

Zerowater Water Filter Review

Zerowater
#1022542
2.6
Details
I have had the pitcher water filter for a while . My only issue is when I fill the top reservoir carbon seems to leak back up and sometimes some yellow gel like substance . It's a new filter but has happened before .
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Zerowater Water Filter Review

Zerowater
#1018999
Have not had the pitcher long and noticed a horrible taste and smell!!! Like fish, very disappointed.
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Zerowater Water Filter Review from Kittanning, Pennsylvania

Zerowater
#945577
I purchased the 10 cup ready to pour model. The only problem is the ill fitting lid, it doesn't fit properly at all
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Zerowater Filtration System Review from Jersey City, New Jersey

Zerowater
#937231
We started using zero water and the length for which the filter can be used is very less ,max 2.5 months. That said the price of the replacement filter is also high.
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Normally last 2 months. Works great until sour taste comes. Is it still ok to drink water once bad taste sets in? Healthy?
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste. This is a result of the water pa...

4.0
#1096635
The lid is very hard to remove for refilling the pitcher. Then, it falls off sometimes when you're filling your glass! Water everywhere! Then that indicator pen falls on the floor- do i want to be sticking it into my water now? No! Lastly, the spout on the bottom for...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Please contact our customer service department at 800-503-2939, option 2. We would be happy to send a replacement pitcher as th...

3.0
#1092822
We used a Zero water filter for years in Victoria, BC. Recently moved to Vernon... now we have to change the filter every 3 weeks or the stench is unbearable, even in the kitchen. Nobody can afford to replace these filters this frequently at nearly 20 dollars a pop. I...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste and the TDS reading may be higher...

2.0
#1091362
So, Zero water says it takes all the tds out of the water. It does do this! What they aren't telling us is that not all tds's are bad for you!!!! Correct- I don't want chrome and lead, and flouride in my water but sodium, potassium, iron, and some other ones are not...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Our filtering technology does not differentiate between bad chemicals and good minerals that could be present in the water; the filter removes all of these. The FDA recommends...

1.0
#1090715
Just bought ZeroWater from Costco last week of June 2017. In just 3 weeks, the water taste like lemon. Dumped the whole 23-cup pitcher and refill with water again. The same thing, lemon taste still. Replaced the filter, the foul taste is gone. I emailed the ZeroWater...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

AfterZeroWaterfiltershavebeenexhausted and havenotbeenchanged, thewaterproduced from the filter mayhavea distinctsmellor tasteand the TDS reading may be higher than your tapwa...

1.0
I liked
  • Great tasting water
I didn't like
  • Toxic
  • Cost of filters
#1088202
I have gone thru 3 filters, the first one worked ok, but noticed the water had a sweet taste to it, which I didn't like. Replaced the filter, this one the water wouldn't go down thru it to the pitcher, so I replaced it with a new one, this one has little black peices...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post your review. Sorry to hear of your dissatisfaction. We would love the opportunity to visit with you about the issues posted. Please conta...

I didn't like
  • Gone bad so quckly
  • Undrinkable after 2 pitcherfuls
#1087179
After a few weeks of use, whenever we fill the water reservoir just a small amount of water goes through the filter and then stops and the water in the reservoir just sits there. We even changed to a new filter and the same thing happens on the very first pitcher of...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for your review. Sometimes the filters will develop an air pocket inside them. This can happen as the filter contents settle in transit or during the filtration proc...