My experience is stressful with this product,.I have to either travel 2 hrs to Walmart to buy filters...or order online,.The eBay prices are off the wall,.for shipping,.Amazon prices for filters are over the top,.Wayfair,.well forget about that one,.unless you won the lottery,..The filters are NOT interchangeable,.I can only find the ZF-201 on eBay,.These filters have me in the poor house,.......Now!!,. I'm Not finished,.Whom-ever designed the 10 c,.pitcher should be fired,.as the lid falls off,.& to pour water into it ,.one has to make sure that the water goes into the front nose part,.& NOT onto the filter,.Why didn't they design it with the filter in the nose part,..Some filters leak the charcoal & yellowish beads,.What a waste of $$$$,...I am so frustrated with this product ,.I just don't know which way to turn,.I'm in my 70's & just can't get up & drive 2 hrs to buy these filters,.& with the gas prices,..Oh Dear!!......I require good filtration as I'm on well water,& It contains a high Iron & sulpher content,.my dogs drink ALOT of water,...I Don't buy bottled water for my dogs,"Borzoi's",& wee Poodles & cat,.. as I just found out last yr,.that these ridiculous Companies add Mineral/salts to the water,.......I am NOT a happy customer with Zero-Water,.........Jewell
Product or Service Mentioned: Zerowater Filtration System.
Reason of review: You only allow 1 issue,.I have many,.Bad Quality in design,.Way to expensive for filters,.& your customer service acts like they couldn't care less,..
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.
I didn't like: Pitcher design, Poor qulity filters, Defective product.