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The part that comes attached on the large container with a pout. I believe it is 24 cups has a top that a piece comes off.

It attaches back with tiny 2 tiny pieces of super thin plastic, IF IT WILL ATTACH BACK. It is so hard to get the piece back on then your dealing with tiny pieces of plastic sticking out of small fraction. If you try to hard its going to break.

It is frustrating I am thinking of returning it and I LOVE this thing!!! I can't believe this awesome water pitcher was made so flimsy with something you have to deal with every time you have to refill it.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

I liked: I love the pitcher.

I didn't like: I hate the lid.

Company wrote 0 private or public responses to the review from Aug 14, 2015.
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Having the same issue with the lid on mine too. Totally disappointing but love the dispenser.

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