2 comments
Not resolved

I bought a Zero Water dispenser 2 years ago for my counter.Finally needed to change the filter.

Bought 2 from Walmart. It stopped filtering after about 3 inches of water in the bottom of the dispenser. I've read where the newer filters are slower to filter but come on. 5 hours later and it's not filtering the water from above.

After reading about what is going on with this company and the filters I'm thinking of going to the big, big water jugs and buying a siphon tap for it. Near $30.00 for 2 filters and they aren't filtering?

They really need to read what is happening to their product if they give a darn.Apparently they don't.

Review about: Zerowater Filtration System.

Review #1007099 is a subjective opinion of a user.

PRODUCT OR SERVICE
Zerowater Water Filter
Reason of Review / Monetary Loss Bad quality / $75
Preferred solution Let the company propose a solution

Had an Experience with Zerowater?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Jim
Temple, Texas, United States #1301057
A new filter will sometimes get "air locked"--trapped air won't allow the water to flow---put a little water in the tray (enough to cover the filter inlet), and squeeze the lower part of the filter gently to displace the air (you will see air bubbles come to the surface of the water). It should start flowing properly after you do this.
ZeroWaterTeam
Zerowater Verified Representative
Hello, If your filter is not filtering please use this trouble shooting for assistance.
Lift the filter and reservoir out of the pitcher or dispenser and tap the side of the filter using moderate force to help break up the air pocket. Then take just the filter & reservoir to the sink and put about an inch of water into the reservoir and allow that to run through the filter and right into the sink to displace and dispel the air pocket. After that has completed then return the filter and reservoir to the pitcher or dispenser and continue to filter water as normal. Thank you and please let us know if you need further assistance.

You May Also Like

"I used my tumbler in the Philippines, where there was always an issue with my water or ice. In March of 2015, I took two tumblers in hope they would..." Read more
"Hello My name is Gloria W. and we also had a similar experience. After just one and a half months of using the filter, the water tastes like lemons and when..." Read more
"We purchased a new zero water pitcher and filled once a day for 24 straight days using for our coffee. The 25th day i poured a glass of water..." Read more
"I have had the 10 cup pitcher for over a year and I have changed the filter once. I test with another TDS meter than the one supplied by Zero...." Read more
"I upgraded my phone from I phone 6 to i phone 7 January 18, 2017. unfortunately, before 15 days I changed my mind to get I phone 7 plus instead..." Read more
"The print I ordered was supposed to be a high quality print and instead its this flimsy *** paper and the image is so pixellated and muddy no one would..." Read more
"I bought a boat cover from Sealskin 8 months ago and the tarp has already split and ripped down the center of the cover. I have submitted emails, phone calls..." Read more
"Luv the Watch and what they have to provide. It's always unique and very personable but I would luv to be able to get more of women's styled watches since..." Read more