3 comments
Not resolved

I bought a Zero Water dispenser 2 years ago for my counter.Finally needed to change the filter.

Bought 2 from Walmart. It stopped filtering after about 3 inches of water in the bottom of the dispenser. I've read where the newer filters are slower to filter but come on. 5 hours later and it's not filtering the water from above.

After reading about what is going on with this company and the filters I'm thinking of going to the big, big water jugs and buying a siphon tap for it. Near $30.00 for 2 filters and they aren't filtering?

They really need to read what is happening to their product if they give a darn.Apparently they don't.

Review about: Zerowater Water Filter.

Reason of review: Bad quality.

Monetary Loss: $75.

Preferred solution: Let the company propose a solution.

Had an Experience with Zerowater?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Yankton, South Dakota, United States #1309591

Purchased a zero water 10 cup pitcher.We use it to make coffee in The morning.

After a couple of weeks our coffee was very cloudy and tasted bad. I tried a sip from the pitcher and it tasted like vinegar.

Also noticed carbon flakes and yellowish beads on top of filter.Something is definitely wrong with this product and should be avoided.

Jim
Temple, Texas, United States #1301057

A new filter will sometimes get "air locked"--trapped air won't allow the water to flow---put a little water in the tray (enough to cover the filter inlet), and squeeze the lower part of the filter gently to displace the air (you will see air bubbles come to the surface of the water). It should start flowing properly after you do this.

ZeroWaterTeam
Bensalem, Pennsylvania, United States #1291527
Zerowater Verified Representative

Hello, If your filter is not filtering please use this trouble shooting for assistance.

Lift the filter and reservoir out of the pitcher or dispenser and tap the side of the filter using moderate force to help break up the air pocket.Then take just the filter & reservoir to the sink and put about an inch of water into the reservoir and allow that to run through the filter and right into the sink to displace and dispel the air pocket.

After that has completed then return the filter and reservoir to the pitcher or dispenser and continue to filter water as normal.Thank you and please let us know if you need further assistance.

You May Also Like

Zerowater - Well Mr Kellam, neither you or anyone at Zero Water has had the courtesy to reply to my letter of August 1st.  Zerowater "August 1st 2015 Doug Kellam, CEO Zero Technologies LLC 4510 Adams Circle, Unit G Bensalem, PA 19020 Dear Mr Kellam, Disappointment with your system, then upset with your Customer Help. About six months ago after reading Mike..." Read more Zerowater Zd 018 Zd 023 1 Review Zerowater "I love my Zero water pitcher and water dispenser. I've noticed the filter changes more often during different season changes of the year. The water where I live is toxic..." Read more Review about Zerowater Water Filter from Denville, New Jersey Zerowater "I purchased 2 units, worked great for about a 3 week period . After that time it is repulsive, tastes like bad lemon or bad fish. Do BUY this ,..." Read more Zerowater - Black and Gold particles on top screen Zerowater "Yesterday morning something new occurred after filling the top water tray: Particles appeared on top of the mesh screen and we thought it had filtered out black and gold particles..." Read more Bmwsa Sandton Auto - TAKES 5MONTHS FOR BMW TO DIAGNOSE PROBLEM WITH NO GUARANTEE Bmwsa Sandton Auto "I bought my dream 650i Gran Coupe from Sandton Auto. My worst nightmare. Within months the car was in for repairs. Monthly. For the same fault. The dealership refused to..." Read more Proactiv - Not satisfied Proactiv "Hi just need to know ,how come u are calling proactiv that the best product ever and actually is damiging the towel , feel like they are using clor on..." Read more Must Cure Obesity Co.- SCAM ALERT! Must Cure Obesity Co "As a person looking for a weight loss plan I found this company and it is easy to see that it is owned by the same person that owns Roca..." Read more Trupanion Pet Insurance - Misleading and Unhelpful Trupanion Pet Insurance "I had purchased a new puppy. Took him to the vet one day after taking possession of the dog for a full physical examination (as required by breeder contract). Received..." Read more