Santa Monica, California
4.9K views 50 comments

I was happy with it at first.Although more expensive than other water filtrations systems, I did not mind because I liked the way the water tasted.

After about 30-45 days usage, I noticed a foul fish like smell in my kitchen. I cleaned out the fridge and cabinets and the odor remained. I narrowed it down to the Zero Water so I changed the filter. Everything was fine for about 3-4 weeks.

Then the odor returned.

I bought 2 more filters from Amazon.com because they offered them at a reduced price.Even with the reduced price they were expensive and not worth it!

I am going to return it.

Review #220352 is a subjective opinion of a user.

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Ed
Casper, Wyoming, United States #1283360
After purchasing the Zero Water system( 10 cup pitcher) the water on the very first fill tasted very bitter almost acid like.
I thought this was not normal, so I replaced filter and got the same bad taste. Hope I can return it for a refund. Need to find a replacement.
Anonymous
#1124258
Fishy nastiness! It took two weeks with the first filter and three weeks with the second. I'm out over $100. We are back to bottled water. Don't waste your money. Oh, the tester that comes with it. Try putting it in different liquids, the light may not come on! Hahaha. Junk, stinky junk!
rico vendor
to Anonymous #1127284
i've gone thru 2 filters, but only after 3 months did i change to 3rd due to my son complaining of tuna fish smell- in process i lifted tank to discover slime on bottom of filter and in tank- which is the same thing with brita and the reason i switched. The key here is that algae builds up on the bottom of the pitcher where it attaches and continues to multiply, as it is not being "flushed out" between refills. I learned this earlier in my wife's 3 cat bowls so that I had to CLEAN the bowls- not merely refill- after a WEEK. I solved this by adding 2-3 drops peroxide with each refill. I hesitate to do this with zero until I can do safely and will call zero today for their opinion, BUT IT IS NOT THE SOLIDS causing the problem as much as the residual algae, which may not be filtered out, or which comes from the air, or which escapes filtering by zero.
Anonymous
#1023798
i just bought this filled only once and now it tastes like lemons this is a bad product don't buy i have 23 cup pitcher i will call in the morning i hope nobody gets sick
Anonymous
#935842
Yes, of course changing the filter is imperative but if you have to do it after only a week to 2 weeks of use, it becomes very costly and annoying. I don't think it's worth the $$.
Anonymous
#935839
Whether it's the filter polymer or bacteria, it still stinks! We have hard well water and we need to have some way of getting better drinking water. I'll have to weigh the pros, cons and costs of either continuing as we are with the Zero Water vs. a whole-house filtration/softening system; or, a home delivery water service. Very disappointing.
pkw
Enterprise, Alabama, United States #916341
Mine taste like a dirty fish tank after 4 weeks. My husband says it must have polymer in the filter. He used to haul it to water treatment plants. It stunk so bad like dead fish and was very slick. They nick named it elephant snot.
Anonymous
#835541
I have been using PUR for as long as I could remember but about 5 months ago I got a Soma water filter and love it!
There are a couple things that really makes Soma stand out for me besides how yummy the water tastes and how gorgeous it looks on my dinning room table.
The first nice thing about this filter is you don't need to go to the store when your filter is old! Soma sends you a new water filter to your house every two months automatically so it saves you time.
Another thing that I especially like about Soma over PUR is that the actual filter is made out of biodegradable material and then the carafe is made out of surprisingly strong glass (I dropped it at least twice and it was perfectly fine!) which makes it eco-friendly and sustainable. Since it is made out of glass you can wash it in your dishwasher making the lifespan of the Soma that much longer. The fact that is a more eco-friendly filter was/is a hugeeee bonus for me being and makes me love Soma that much more.
Check out their website if your interested just search drinksoma
NuWater
#816069
Jim from NuWater USA Resin Manufacture
Anion exchange resins, especially strong base anion exchange resins in the hydroxide form, may emit odors such as a dead fish smell. The main cause is release of very low levels of amines from the resin (trimethylamine for type I strong base resins). The amines are released due to slight de-amination of the resin by the Hofmann's reaction. This is the primary degradation mechanism for anion exchange resins. Higher temperature will accelerate the rate of resin de-amination, as will allowing the resin to dehydrate (become dry). Amines, such as trimethylamine, have a very low odor threshold (5 ppb) and will be smelled at levels well below the hazardous limits established by regulatory agencies. Trimethylamine is also released by decomposing fish, hence the association of the resin odor with a dead fish.
A type 2 Anion rinsed with high purity DI is suited beter for drinking water applacations and do not give off a dead fish smell. Check out nuwaterusa.com or like us on facebook.
Smee
#731503
I have noticed the same thing. We have had our zero water water cooler for a few years. After some time we also noticed the fish thing and narrowed it down to the cooler. Personally, I have no sense of smell so I can't smell it unless it gets real bad. My family says it doesn't affect the taste...but the smell trips them up. We found that it only stinks when the filter needs to be changed. It's a great reminder, really, because otherwise...we would never change the filters at all! Once we change the filters we clean out the entire unit and drain all the stinky water still in it. We refill with clean tap water and flush it out. It solves the problem. It sounds like a lot of work...but you're doing it pretty much already when you put new filters on. I still love my cooler. I'm willing to do the extra work.

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