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filters
Identical problem as mentionef above. New filter allowing only one-half of the resevoir to pass through.
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1 comment
Anonymous
#1576018

We are having the same problem. You can fill the pitcher twice then it gets clogged.

The filters are too expensive to buy for just two uses.

Maybe if the filters lasted longer it would be worth the price. Oh well, sometimes you just have to take a chance with things.

Review
#1340829 Review #1340829 is a subjective opinion of poster.
Product
Zerowater Filter
Reason of review
Bad quality

Zero water | Zerowater

5.0
Details
we bought a zero water and all is good so far. But who ever designed the lid should re think its design it sucks. The lid will keep falling off if you don't add tape to the top to reinforce the hinge system. I make several patented items myelf and I always test my prototype designs before I let the consumer have them. Obviously this was never given a real test in the real world. David Low owner of Base Blazer Tools. 360. 324.2663
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Review
#1143929 Review #1143929 is a subjective opinion of poster.
Product
Zerowater Filter
Reason of review
Bad quality
2.0
Details
We used a Zero water filter for years in Victoria, BC.Recently moved to Vernon... now we have to change the filter every 3 weeks or the stench is unbearable, even in the kitchen. Nobody can afford to replace these filters this frequently at nearly 20 dollars a pop. I...
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1 comment
ZeroWaterTeam
#1367129

After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste and the TDS reading may be higher than your tap water. This is a result of the water passing over the “spent” Ion Exchange Resin beads. We have gone to great lengths in reducing that taste/smell in product development however this is simply a characteristic of filtering water with a Dual-Ion Exchange system.

In order to avoid a change in the taste of the water it is important to test the water regularly and change the filter when the digital meter reads 006.

Coupons are also available for residents of the US and Canada at https://www.zerowater.com/coupon.php

Review
#1091362 Review #1091362 is a subjective opinion of poster.
Product
Zerowater Filter
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Filtration
  • Bad Taste
1.0
Details
Water wont pass thru filter
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1 comment
ZeroWaterTeam
#1358881

Thank you for posting your review. try unthreading and rethreading your filter.

This should break the air lock that is preventing water from flowing through the filters.

If this does not solve your issue please contact our customer support team at1-800-503-2939 option 2. They are available Monday through Friday 8 AM to 8 PM CST.

Review
#1081775 Review #1081775 is a subjective opinion of poster.
Product
Zerowater Filter
Reason of review
Damaged or defective
I am really surprised to see so many negative reviews.I have had the zero water pitcher for a year, and have only needed to change the filter once. My current filter still reads at 000 ppm TDS and I have been using it for at least 4 months. My water tastes clean and I...
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1 comment
ZeroWaterTeam
#1352118

Thank you for your review. We are happy to hear that all is well with your ZeroWater system.

If an issue should arise please do not hesitate to give us a call at 800-503-2939. Your business is greatly appreciated.

Review
#1064596 Review #1064596 is a subjective opinion of poster.
Product
Zerowater Filter
Reason of review
Good quality
1.5
Details
The first four to six filters gave good tasting water.Then the last two filters the water is terrible tasting. Lemony sour acid taste....very bad.I am going to try new filters one more time then going with Brita.
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1 comment
ZeroWaterTeam
#1329568

Thank you for taking the time to post a review. Sorry to hear of the issues with your system and the customer service team.

Please supply your contact information to customerservice@zerowater.com, I would love to speak with you and see what we can do to make things right. My sincerest apologies for any inconvenience.

Review
#1043865 Review #1043865 is a subjective opinion of poster.
Product
Zerowater Filter
Reason of review
Bad quality
1.8
Details
Materials inside filter escaping up into reservoir. Filter lasts only 2 weeks & are pricey. Tester doesn't work after 6 weeks
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1 comment
Anonymous
#1406750

Filters do not last long, for $30 bucks for 2, it gets expensive. So where do I take the used filters?

I cannot just throw them away. Is there a recycle program for these?

May be cheaper to purchase a filtration system for my kitchen sink, in the long run would be much cheaper.

Please advise

Review
#1028781 Review #1028781 is a subjective opinion of poster.
Product
Zerowater Filter
Reason of review
Bad quality
WE purchased th zero filter system and the filter that came with it lasted 3-1/2 weeks.We then purchased 4 @ 60.00 and this filter lasted less than one week!!!! TOO BAD ZERO FILTER You get a zero in our estimation and I feel ripped off.That is good money get ne down...
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1 comment
ZeroWaterTeam
#1292652

Hello, We are sorry to hear of your experience. Filter life depends on two things - your household water consumption and the amount of TDS (total dissolved solids) in you tap water.

Since we have no indication of your household water consumption or the TDS levels of your tap water we cannot determine if the filter failed prematurely or it was just normal end of life.

Filter life will vary per households depending on the two factors previously mentioned. If you need further assistance please contact our customer service team at (800) 503-2939

Review
#1012436 Review #1012436 is a subjective opinion of poster.
Product
Zerowater Filter
Reason of review
Bad quality
4.4
Details
I bought the pitcher at Target as it was on sale for $17.99, I knew they make no claim re: fluoride and arsnic but I also knew San Diego water is horrifying.Unfortunately I have also found the filter only lasts 4 weeks tops before the light begins to turn on and if you...
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1 comment
Anonymous
#1283538

Horrible QC for filters! They not necessarily new!

Horrible QC for filters! They not necessarily new! Buyers beware!

Replacement filters have not quality control! I have been using the large 32-cup dispenser for years (https://www.amazon.com/ZeroWater-Cup-Dispenser-Meter-ZD-018/dp/B003QXM3U8/ref=sr_1_3?s=kitchen&ie=UTF8&qid=1486592712&sr=1-3&keywords=zerowater).

Filters last a month for a family of three. I get a zero reading only for the first three refills, and then it reads 4 or 5 with no longer a clean taste of the water. So essentially, the clean taste last only for a week. Today as I replaced the filter, I noticed water droplets inside the bag it was packaged in.

The seal was good - unopened. The filter also has drops of water in it. I used it regardless. Measuring the water immediately after the first filter and it read 4!!!.

This filter was clearly used!!! I examined another new filter and noticed water droplets in the bag too. I purchased a 4-filter pack from Walmart, and the first 2 filters were okay. My experience over the years was a zero reading when the filter is new.

This puts my health at risk and the company should be investigated for either poor QC or fraud. They do ask you to send them the used filters for "recycle"...

which in this case mean selling them used for full retail price! DO NOT BUY!!!

Review
#952354 Review #952354 is a subjective opinion of poster.
Product
Zerowater Filter
Pros
  • Convenience and 5 stage filtration
Cons
  • Cost of filter for amount filtered
Reason of review
Pricing issue

Zerowater Reviews

  1. 158 reviews
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  5. 30 reviews
Zerowater reviews
I started looking for a new filter and stumbled across a website about complaints for Zerowater. One complaint talked about stomach cramps which I had for about a month. I threw out the water filter and most of the cramps went away in a week and were totally gone...
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2 comments
Anonymous
#1227064

You need to change the filter. The filter isn't made to last forever.

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With Official Company Response
Review
#930175 Review #930175 is a subjective opinion of poster.
Product
Zerowater Filter
Cons
  • Foul tasting water that made me sick
Reason of review
Bad quality