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I bought a zerowater filter at Superstore in Edmonton. It says on the box that high-performance filter upgraded your conventional pitcher.

I bought it and started using on June19, 2017 and by Jul 4, 2017, the water was smelly. This can't be right, city water was used, so I believe it is the filter that is ***. My friend had bought a potable one and it was the same, in a short time, it smell fishy or like rotten meat. Do not buy, a waste of money.

Very disappointed.

I have a picture of the filter on my phone and inside of the filter looked like slimy *** in brown color. Ew...........very gross.......

Reason of review: bad filter.

Monetary Loss: $5.

Preferred solution: Full refund.

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ZeroWaterTeam

Thank you for your review. Sorry to hear of your less than satisfactory experience .

Please send an email referencing this review along with your contact information to customersersvice@zerowater.com. We would like the opportunity to make this right.

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