Manufacturer: Zerowater Category: Filtration Systems Clear all filters (97 of 97 reviews match)
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Charcoal & tiny yellow balls appear in reservoir after a few fills
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jsantoyojr
jsantoyojr

having the same issues in the last filters I've used. all the last 6 filters i've used, after a week or two of use, I Have yellow and charcoal pieces in the water reservoir.

ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Sorry to hear of the issues with your system and the customer service team. Please supply your contact information to customers...

Product
Zerowater Filtration System
#1046878
Our system didn't work and left a terrible taste in our water. We changed filters and it kept doing the same. We called customer service and they said nothing can be done and it was our proble to deal with. I do not recommend this item to anyone especially because...
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ZeroWaterTeam
ZeroWaterTeam
Zerowater Verified Representative

Thank you for taking the time to post a review. Sorry to hear of the issues with your system and the customer service team. Please supply your contact information to customers...

1.0
Product
Zerowater Filtration System
#1042971

With Official Company Response

I then filled the clean glass to the level with water. When I place the tester in filtered water, nothing happened so I pressed the on button..and then I get a red light.. What does that mean ? All of the instructions for using and cleaning were done before trying the...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us. The red light means that their are dissolved solids in your water. Please make sure you have installed the filter properly. There must...

1.0
Product
Zerowater Filtration System

Zerowater Filtration System Review

#937231
We started using zero water and the length for which the filter can be used is very less ,max 2.5 months. That said the price of the replacement filter is also high.
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Zerowater Filtration System Review

#917210
1.6
I keep getting this foul smelling water -like fish from the filter. Only used the filter for about a month. ....is this what I can expect each time the filter needs to br replaced. It is so embarrassing when you offer your guests a glass of water. Going back to bottled water.
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Zerowater Filtration System Review

#910386
22 days it took for filter to make sour water out of the tap location Arizona water the sad part is I was using water for formula for my child I'm very upset I will never use a filtration system. Will keep going and driving to my water mart . Got it at Walmart for 45 dollars . I made sure they gave me my receipt back really bad product.
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Zerowater Filtration System Review

#897975
I purchased zero water filter 23 cups last week.it worked well for 1 week.And the water now tasts sour.I am told by customer support that zero water is not recommended for phoenix as TDS is rated as 600 in this area and we can only get 4-5 gallons of water per filter. I am returning it back in walmart.
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With Official Company Response

I thought the water taste good but my tester isn't working and I've used it twice......So I can't say if it the filter is really working..
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Zerowater
Zerowater Response

Hello, For troubleshooting with your TDS meter please visit the below site. If this still is not working please contact customer service at (800) 503-2939 . Thank you. https:/...

Product
Zerowater Filtration System
#995312

With Official Company Response

I purchased this system a week ago and the water tastes like mineral water, really bitter tasting. I was looking forward to using it, but I think I will save my money and not purchase any more filters. Disappointed
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

1.0
Product
Zerowater Filtration System
#989943

With Official Company Response

water cooler filter system and some refill filters and I have never tasted water so bad. Nasty sour/metallic taste. Changed filters twice with the same results. Followed all directions to the "T". This set-up with extra filters cost me over $200.00 and I can't return...
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Anonymous
Anonymous

Also just to note, Still haven't been contacted as they stated in this reply of my complaint. Guess its the same person that responds to the phone messages I have left about t...

Anonymous
Anonymous

First, The filters both time were brand new so that would negate the life of the filter issue as well as it being a defective set of filters. As for quality of tap water, Its ...

1.4
Product
Zerowater Filtration System
I didn't like
  • Quality of product
  • High cost
#989048

With Official Company Response

We purchased a Zero system and used it for a week and noticed the filtered water had a lemony citrus taste. I changed filter and was ok for a few days and then noticed coffee was murky looking and then again found the citrus taste to the filtered water. I actually...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us. When you notice a difference in taste and/or smell this means your filter has been exhausted and needs to be replaced. This is unlike ...

Product
Zerowater Filtration System
#974111

With Official Company Response

I purchased a new Zero Water "system" about six weeks ago.About a week ago I noticed the water was beginning to taste citrusy. At first I thought that perhaps I had mistakenly poured some lemony water into the filter, but after several days I now realize that it is the...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us and we are sorry to hear about your experience. When you notice a difference in taste and/or smell this means your filter has been exha...

Product
Zerowater Filtration System
#973089

With Official Company Response

The system is good for approximately three weeks, however after that time frame there is a pungent, offensive fishy smell of the filter and also in the water which also travels through the kitchen.I used it for the coffee maker and ice cubes and the horrible smell even...
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Zerowater
Zerowater Response

Hello, Once the filter reaches end of life, you may experience a difference in taste. As indicated in our instructions, once the digital meter reaches 006 or the light indicat...

Product
Zerowater Filtration System
#951913

With Official Company Response

I picked up the large capacity filtration system from Zero Water. In a month I started smelling something fishy. At first I thought it was my kettle, but it turns out it's the filter. I looked online and lots of other people are having this problem. When I looked...
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Zerowater
Zerowater Response

Hello, Thank you for reaching out to us. When you notice a difference in taste and/or smell this means your filter has been exhausted and needs to be replaced. This is unlike ...

Anonymous
Anonymous

Great concept with a terrible delivery. I bought the 10 cup & as others report an acidic terrible burning sensation. I thought someone tainted the pitcher with anti-freeze. I...

1.0
Product
Zerowater Filtration System
I liked
  • Container and water tester
I didn't like
  • Nasty smelling water it produced
#946405