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Be very carefull | Zerowater

2.0
Details
My experience with the product seems to be similar to a lot of other people on here. When you first use a new filter, it works fine. But after about 1 or 2 months the water gets very, very skunky and undrinkable. I have never seen this happen with Brita. To make matters worse, I don't always notice it right away because I use the water in my Keurig. Only when I notice my coffee doesn't taste right do I pour water from the Zero into a glass and one whiff will tell you its undrinkable. I'd really like to hear from the company about the exact cause and what they are doing to address this issue
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Review
#1727138 Review #1727138 is a subjective opinion of poster.
Product
Zerowater Filtration System
Pros
  • Intially good quality
Cons
  • It really goes bad
  • When it goes bad
Reason of review
Bad quality
Preferred solution
Fix the problem with the system

Faulty design | Zerowater

2.4
Details
New 23-cup Zerowater pitcher. Water will not go through the filter unless I lift the top and let air into the system. Yes, the filter is correctly installed. Yes, the particulate readers says "000" for my filtered water. However, the design is flawed and not allowing the water to go through the filter when it "airlocks". Sincerely, R.E.S, M.Ed./sciences. November 17, 2019
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Review
#1710087 Review #1710087 is a subjective opinion of poster.
Product
Zerowater Filtration System
Reason of review
Design flaw
Loss
$40
Preferred solution
Let the company propose a solution
Tags
  • Flawed Design
2.5
Details
I bought the dual filtration system made for water cooler's two week's ago. Installed as per instructions that came with the product. Tested the PH level from the tap 4.3, from the filter's 8,4 was happy about that. It's been two weeks and started to get a acidic...
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Review
#1648799 Review #1648799 is a subjective opinion of poster.
Product
Zerowater Filtration System
Reason of review
Pricing issue
Loss
$68
Preferred solution
Let the company propose a solution

Filter repeatedly falls far below expectations. Don't waste your money on this scam. | Zerowater

1.0
Details
I boughtba zero water filter on amazon and it included the dispenser and 1 filter. The filter lasted me 2 months. Approximately 30 or so gallons before the meter began to read .015. I changed the filter with a new one and within 2 weeks after use, maybe 4 gallons or so it already reads .157. It tastes aweful like rotten fish. I purshased a 4 pack, approximately $60.00. My unfiltered water level in California is about 350. So, after 2 weeks the new filter again reads .150. This is far below the quoted perfomance. I am now replacing the filters every 5-7gallons. I thought if be saving money over bottled water, it is costing me 5 times what i was paying.
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Review
#1625752 Review #1625752 is a subjective opinion of poster.
Product
Zerowater Filtration System
Reason of review
Damaged or defective
Loss
$60
Preferred solution
Let the company propose a solution

Totally Dissatisfied Customer | Zerowater in Saint Augustine, Florida

1.0
Details
Have had the zero water filter pitcher for a month and have gone through 4 filters as well as it growing black mold in the top of the container after a thorough cleaning after each filter change. Called the "customer service" number and was told the TDS number of our regular water being in the 500's was high. She recommended that I buy bottled water from the store and continue using filters! What a ripoff. I will tell everyone I know and please feel free to pass along.
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Review
#1621611 Review #1621611 is a subjective opinion of poster.
Product
Zerowater Filtration System
Reason of review
Return, Exchange or Cancellation Policy
Loss
$110
Preferred solution
Full refund

Bad acrid taste | Zerowater

1.0
Details
I just purchased 8 replacement filters from Zero Water. The first repacement I am using had brownish granular substance and moisture on top. The water has an acrid taste taste. I wasted money $100 purchasing these filters plus unknown possible health effects.
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Review
#1621480 Review #1621480 is a subjective opinion of poster.
Product
Zerowater Filtration System
Pros
  • Variety of containers
  • Provided information
Cons
  • High cost
  • Tastes bad
Reason of review
Bad quality
Loss
$120
Preferred solution
Let the company propose a solution
Tags
  • Chemical Taste

Zero water=zero minerals | Zerowater in Chicago, Illinois

My husband and I have been drinking Zero Water for 3 months now. There is no bad taste or smell. I change the filter every 6 weeks. However, both of us are experiencing stomach issues, and as nothing has changed, health wise for us, I blame the lack of minerals in the water. Anyone else have issues?
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Review
#1570232 Review #1570232 is a subjective opinion of poster.
Product
Zerowater Filtration System
Reason of review
Bad quality

I dont have a complaint only great stuff | Zerowater in Stichtse Vecht, Utrecht

5.0
Details
love it and hate it when i see that others have had a bad experience.
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Review
#1538348 Review #1538348 is a subjective opinion of poster.
Product
Zerowater Filtration System
Pros
  • Quality of filtered water
  • Variety of containers
Reason of review
Good quality
3.2
Details
Broken Spring in 5 months - Zerowater

Update by user Jun 18, 2019

After I wrote my initial pissedconsumer complaint, I emailed a copy to ZeroWater and explained the issue. That was Saturday, May 18.

On May 20th, someone contacted me and immediately resolved the issue by replacing my pitcher. The material or finish of the lid was...

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Resolved
Review
#1537136 Review #1537136 is a subjective opinion of poster.
Product
Zerowater Filtration System
Pros
  • Filter worked and cleaned water very well
Cons
  • Low quality pitcher for what it is made for and short lifespan
Reason of review
Bad quality
Loss
$60
Preferred solution
Let the company propose a solution

Zerowater Reviews

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  3. 35 reviews
  4. 29 reviews
  5. 30 reviews
Zerowater reviews
I've used this for 2.5 years and couldn't be happier. I was just researching how to clean the pitchers and came across all these ridiculous complaints....i.e. USER ERRORS
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2 comments
Anonymous
#1689225

I have used the Zero Water product and it does not work properly. The filter smells like fish tank odor and it does not filter the water to 000, as they said it would. A total waste of my money.

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Review
#1534369 Review #1534369 is a subjective opinion of poster.
Product
Zerowater Filtration System
Reason of review
Good quality