Product: Zerowater Filtration System Clear all filters (17 of 103 reviews match)
filters
product:

With Official Company Response

I then filled the clean glass to the level with water. When I place the tester in filtered water, nothing happened so I pressed the on button..and then I get a red light.. What does that mean ? All of the instructions for using and cleaning were done before trying the...
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ZeroWaterTeam
Zerowater Response

Hello, Thank you for reaching out to us. The red light means that their are dissolved solids in your water. Please make sure you have installed the filter properly. There must...

1.0
Product
Zerowater Filtration System
#995379

With Official Company Response

I thought the water taste good but my tester isn't working and I've used it twice......So I can't say if it the filter is really working..
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ZeroWaterTeam
Zerowater Response

Hello, For troubleshooting with your TDS meter please visit the below site. If this still is not working please contact customer service at (800) 503-2939 . Thank you. https:/...

Product
Zerowater Filtration System
#995312

With Official Company Response

I purchased this system a week ago and the water tastes like mineral water, really bitter tasting. I was looking forward to using it, but I think I will save my money and not purchase any more filters. Disappointed
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ZeroWaterTeam
Zerowater Response

Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

1.0
Product
Zerowater Filtration System
#989943

With Official Company Response

water cooler filter system and some refill filters and I have never tasted water so bad. Nasty sour/metallic taste. Changed filters twice with the same results. Followed all directions to the "T". This set-up with extra filters cost me over $200.00 and I can't return...
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Anonymous
Anonymous

Also just to note, Still haven't been contacted as they stated in this reply of my complaint. Guess its the same person that responds to the phone messages I have left about t...

Anonymous
Anonymous

First, The filters both time were brand new so that would negate the life of the filter issue as well as it being a defective set of filters. As for quality of tap water, Its ...

1.4
Product
Zerowater Filtration System
I didn't like
  • High cost
  • Quality of product
#989048

With Official Company Response

We purchased a Zero system and used it for a week and noticed the filtered water had a lemony citrus taste. I changed filter and was ok for a few days and then noticed coffee was murky looking and then again found the citrus taste to the filtered water. I actually...
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ZeroWaterTeam
Zerowater Response

Hello, Thank you for reaching out to us. When you notice a difference in taste and/or smell this means your filter has been exhausted and needs to be replaced. This is unlike ...

Product
Zerowater Filtration System
#974111

With Official Company Response

I purchased a new Zero Water "system" about six weeks ago.About a week ago I noticed the water was beginning to taste citrusy. At first I thought that perhaps I had mistakenly poured some lemony water into the filter, but after several days I now realize that it is the...
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ZeroWaterTeam
Zerowater Response

Hello, Thank you for reaching out to us and we are sorry to hear about your experience. When you notice a difference in taste and/or smell this means your filter has been exha...

Product
Zerowater Filtration System
#973089

With Official Company Response

The system is good for approximately three weeks, however after that time frame there is a pungent, offensive fishy smell of the filter and also in the water which also travels through the kitchen.I used it for the coffee maker and ice cubes and the horrible smell even...
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ZeroWaterTeam
Zerowater Response

Hello, Once the filter reaches end of life, you may experience a difference in taste. As indicated in our instructions, once the digital meter reaches 006 or the light indicat...

Product
Zerowater Filtration System
#951913

With Official Company Response

I picked up the large capacity filtration system from Zero Water. In a month I started smelling something fishy. At first I thought it was my kettle, but it turns out it's the filter. I looked online and lots of other people are having this problem. When I looked...
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ZeroWaterTeam
Zerowater Response

Hello, Thank you for reaching out to us. When you notice a difference in taste and/or smell this means your filter has been exhausted and needs to be replaced. This is unlike ...

Anonymous
Anonymous

Great concept with a terrible delivery. I bought the 10 cup & as others report an acidic terrible burning sensation. I thought someone tainted the pitcher with anti-freeze. I...

1.0
Product
Zerowater Filtration System
I liked
  • Container and water tester
I didn't like
  • Nasty smelling water it produced
#946405
Washed and rinsed well the brand new 23 cup Zero Water reservoir. Assembled. Filled. Tested my first glass. TDS 015. Instructions say to change the filter if TDS is 006. This is not a good start. My confidence is shattered. This is a brand new filter, and a brand new...
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ZeroWaterTeam
Zerowater Response

Hello, We would like to help you receive a 000 reading with your filtered tap water. In order to get a perfect 000, there must be a complete seal when the filter is screwed in...

Product
Zerowater Filtration System
#936262

With Official Company Response

Purchase the unit less than two weeks ago and after about 4 gallons the taste of the water become rancid or acid /metal. I had to brush my tongue with mouthwash to get the rancid taste off it. *** shame
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ZeroWaterTeam
Zerowater Response

Hello, We are sorry to hear this. When the filter has reached end of life you will notice a difference in taste/smell. Filter life varies depending on the amount of TDS (total...

Product
Zerowater Filtration System
#929718