Manufacturer: Zerowater Category: Filters Clear all filters (102 of 102 reviews match)
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With Official Company Response

Fish smell coming from zero pither after one week of use.
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

1.0
#987562
I purchased a Zero Water Bottle directly from Zerowater.com , I assumed it would fit a ceramic style dispenser. I have not been able to find any dispenser that will fit the bottle design, ( zera water bottle does not look like a standard 5 gallon bottle ). All the dispensers I see on line are $150.00 and up. This is for home use , that price does not fit a home style budget no mention of dispenser style needed was in zero water sale...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us. At this time we do not offer any bases for the cooler. Avanti sells cooler bases which fit this product. Their website is http://www.a...

#987376

With Official Company Response

it did not seem to have gone through, and I am forced to write another "100 words minimum" complaint! I got a zerowater filter set less than 2 months ago. After a little while, the water give off a fishy smell, although the filtered water is ok (the light did not come on when the tester is inserted into it). The smell becomes stronger by the day. I want you to explain to me the cause of this, and based on the other reviews, it doesn't seem be...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

4.0
I didn't like
  • Quality of product
  • Quality of water
  • Water tastes sour very fast
#987063

Zerowater Water Filter Review

#945577
I purchased the 10 cup ready to pour model. The only problem is the ill fitting lid, it doesn't fit properly at all
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Zerowater Water Filter Review

#934209
4.8
I reviewed a Zero Water pitcher badly, the issue was resolved, my fault not theirs, this website won't let me delete the bad review. Zero Water pitcher with filters is great!
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Zerowater Water Filter Review

#916853
I just bought the filter and used it for the first time yesterday. The water has never turned to 000, the lowest it's been is 004. Today it showed me readings of 006 and 008.
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Zerowater Water Filter Review

#909470
I changed my filter a month ago and the water tastes terrible. Metallic/almost vinegary. The Tap water tastes good but living in California causes safety concerns. I followed directions to install the new filter. Your thoughts?
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With Official Company Response

We got a zerowater filter set a little over a month ago, and after 3 to 4 weeks, the water started to give off a fishy smell -- and tastes "fishy" too (although the indicator showed that the water is still ok). The top layer --presumably activate carbon -- also started to come off bit by bit. Why is that? Does it mean that the screen openings on the top are expanded? I do not see any sign of tear on the screen. I need to understand why is there...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. When you no...

#987047

With Official Company Response

You can tell when its time to change the filter in a Zerowater pitcher because the water smells like dead fish and has a horrible taste- I replaced the filter for over $15.00 -it lasted a few days, then the water started tasting like vinegar. I'm done. I threw the piece of *** in the dumpster. Horrible experience- this was supposed to be the best pitcher on the market, better than Brita but that's not what my experience has been. I'm going back...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for your feedback and we are sorry to hear of your experience. Filter life depends on your household water consumption and the amount of TDS (total dissolved ...

I didn't like
  • Fish oil taste
#986986

With Official Company Response

Hello Sir, I bought zero water 23 cup pitcher from my local Walmart store. Initially it was ok but within 2 weeks the water started tasting sour and acidic.I used normally on an average 4 liter a day so it only gave water 14*4=56 liters and the water turned badIt tastes sour and acidic. The meter reading started showing 257 ppm. This means the product is not working as per the specifications mentioned. I want to return the product and get money...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us in regards to your filtration life. You mentioned that you get around 56 liters of water which would be about 15 gallons per filter. Si...

With Official Company Response

I bought a two-pack refill filter pack and the first one immediately tasted like it had sour grapefruit juice in it.I purchased these at Bed Bath and Beyond in Mesa, AZ. How can I get my money back?The second one worked fine, but they sure don't last long, 2-3 weeks.
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us. Normally this difference in taste/smell happens after you have used the filter for some time. This is an indication that the filter ha...

1.3
#983106

With Official Company Response

Water comes out sour from first pour after running water through filter as suggested by manufacturer. I have lived in 2 different counties with the Zero water container and it happened in both counties. I wash the unit prior to each new installation. When you get a good filter they are fine but the bad ones, you will know right away from the first cup. The lifespan is very short for th filters. If you look in the filter and see a gap of about...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us. We will make sure that customer service reaches out to you in regards to this. As I am sure you already know the filter life depends o...

With Official Company Response

Water is very sour/acidic and undrinkable. This is the first time this has happened to me using zerowater filter. I'm very concerned if this will make me and my family sick? I boiled the water and used it to make fresh fruit juice, but didn't realize it had this sour taste until after the fact. I'm worried if It is harmful to drink when it produces such a foul taste?.
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Anonymous

Anonymous I had the same experience. The ppm of regular tap water was 400; with the acidic zero water filter, the ppm was 950!! What the h@ll did my kids and I ingest with this faulty f...

ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. Filter life...

#978335

With Official Company Response

They are coming up from the filter through the screen when you pour water into it, as you can just about make out in the photo. However, if you put the filter in good light, you can see inside all these tiny gold crystals. This has been going on for a while and also with the prior filter I had. I thought it was something to do with my water, then thought it was my Brita pitcher because I use Brita then pour that water in Zero Water. But when I...
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Anonymous

Anonymous Mine does this usually when my filter is expired. The filter has layers of resin beads and charcoal and I think this is what you're seeing. I've never seen them go through i...

Anonymous

Anonymous Same thing happened to our filter. The ppm meter measured 001 in the filtered water but began tasting funny as well. To be fair we have used the filter for 2 months or more.

#977744