Manufacturer: Zerowater Category: Filters Clear all filters (116 of 116 reviews match)
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With Official Company Response

I bought a two-pack refill filter pack and the first one immediately tasted like it had sour grapefruit juice in it.I purchased these at Bed Bath and Beyond in Mesa, AZ. How can I get my money back?The second one worked fine, but they sure don't last long, 2-3 weeks.
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us. Normally this difference in taste/smell happens after you have used the filter for some time. This is an indication that the filter ha...

1.3
#983106

With Official Company Response

Water comes out sour from first pour after running water through filter as suggested by manufacturer. I have lived in 2 different counties with the Zero water container and it happened in both counties. I wash the unit prior to each new installation. When you get a good filter they are fine but the bad ones, you will know right away from the first cup. The lifespan is very short for th filters. If you look in the filter and see a gap of about...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us. We will make sure that customer service reaches out to you in regards to this. As I am sure you already know the filter life depends o...

With Official Company Response

Water is very sour/acidic and undrinkable. This is the first time this has happened to me using zerowater filter. I'm very concerned if this will make me and my family sick? I boiled the water and used it to make fresh fruit juice, but didn't realize it had this sour taste until after the fact. I'm worried if It is harmful to drink when it produces such a foul taste?.
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Anonymous

Anonymous I had the same experience. The ppm of regular tap water was 400; with the acidic zero water filter, the ppm was 950!! What the h@ll did my kids and I ingest with this faulty f...

ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. Filter life...

#978335

Zerowater Water Filter Review

#813098
Metal taste. Tested at 650 ppm. Little yellow balls in upper water holder
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Zerowater Water Filter Review

#793937
One week later water from the zero water pitcher started stinking so bad. Tasted and smelled awful. Lost 50 dollars. Save your money and health. Do not buy.
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Zerowater Water Filter Review

#767375
Work well for very short time maybe 10 gal. = $28.00 too expensive and time consuming . Scam maybe once filter expires water tastes like ***..
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Zerowater Water Filter Review

#750586
4.6
The very best always. Have used for years now. The electronic tester is most excellent and reliable.
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With Official Company Response

They are coming up from the filter through the screen when you pour water into it, as you can just about make out in the photo. However, if you put the filter in good light, you can see inside all these tiny gold crystals. This has been going on for a while and also with the prior filter I had. I thought it was something to do with my water, then thought it was my Brita pitcher because I use Brita then pour that water in Zero Water. But when I...
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Anonymous

Anonymous Mine does this usually when my filter is expired. The filter has layers of resin beads and charcoal and I think this is what you're seeing. I've never seen them go through i...

Anonymous

Anonymous Same thing happened to our filter. The ppm meter measured 001 in the filtered water but began tasting funny as well. To be fair we have used the filter for 2 months or more.

#977744

With Official Company Response

My experience with the zero water filter and resulting sour taste after a few pitchers is exactly as stated here by others. I'm returning mine for a refund. .
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. Filter life...

Anonymous

Renate S mine also worked for week and water now tastes sour

2.5
#977541

With Official Company Response

I have bought a Zerowater filter. Right from day 1, I find the water to have sour taste unlike water from other good filters. I then tested the water with the water tester given by the Zerowater filter. It shows no light. No light should indicate good water. When I use the same tester in tap water, it shows bright red light which indicates bad water- I guess. Why then the water from the Zerowater filter is tasting sour. The water from the tap...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us. When you notice a difference in taste and/or smell this means your filter has been exhausted and needs to be replaced. This is unlike ...

#975175

With Official Company Response

I've been using a ZEROWATER pitcher for 4 years.I fill it daily and never had to change filter more often than 3.5 months. Last month I changed my filter and it went bad in 5 days. Thinking it might be a bad filter, I changed to a new filter that went bad in 4 days and then another one in 2 days (is ZeroWater trying to make a record?) never in last 4 years I had any issue and now this is frustrating. There is sour taste in water and I am using...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us. We will have customer service reach out to you as we cannot tell if the filter failed prematurely as we have no indication of your tap...

With Official Company Response

So I did my own precise water study. I purchased two filters form different stores even. One lasted 5 (singular number) 5 full container cycles. The other 7. If you have these, you know they are not cheap. If you don't have a zero water....well depending on your use, plan on spending A LOT of money on filters. HMMM then again the genius is the maker who probably knew this and figured how many years would they sell the system AND the fortune...
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we are sorry to hear of your experience. We will make sure that customer service reaches out to you in regards to this. Filter life...

1.0
I didn't like
  • Filters dont last
#973795

With Official Company Response

Overall experience with these filters has been fair. Of the fifteen filters I have used over the past four years, about four have been defective. This last filter lasted only four weeks until the filtered water began to have a heavy plastic taste. Immediately threw the filter out. (Are your filters made in China?).
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ZeroWaterTeam

ZeroWaterTeam Hello, Thank you for reaching out to us and we will make sure that customer service reaches out to you in regards to this. As we are sure you already know that once the filter...

3.0
#971335
Here in Charleston our water Total Dissolved Solids only measure about 90ppm so I only have to change the filter every 3 months or so. If your water has higher levels of TDS you will have to change more frequently and it may not be cost effective. We have never noticed bad smells or odors from the filter even when it gets old and slows down. When the filter gets clogged the filtering slows down and starts leaving tiny bits of black charcoal...
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3.4
#953007